Engagement Manager

Summary

Join a team that's revolutionizing emergency 911 calls by harnessing the power of Artificial Intelligence. As a Nationwide 9-1-1 Engagement Manager, you'll play a pivotal role in increasing Prepared's engagement with State 9-1-1 Coordinators and Federal 9-1-1 Activities.

Requirements

• Has great relationships with the State 9-1-1 Administrators (not just several… most). Also has relationships with Federal 9-1-1 Office and FCC
• Has a deep knowledge of varying technologies implemented and available to State 9-1-1 Offices (NGCS, CHE, CAD, OTT, etc)
• Understands the Trouble and Growth modes associated with 9-1-1
• Is knowledgeable in State procurement practices and unique nature of each State government
• Has the ability to immediately enter State markets with credibility as a trusted advisor
• Has the ability to engage peers in sales (SAEs) when the time is right in order to develop a strategy for State sales activities

Responsibilities

• Build and own maintenance of a State-by-State tech stack and procurement landscape
• Generate initial and continued engagement with each State 9-1-1 Administrator (be the face of Prepared to the State Administrators)
• Lead and guide the sales team engagement in procurement activities while remaining “a non-salesperson”
• Develop engagement strategy for most immediate opportunities (hit the ground running by knowing which States will move quickly as early adopters)
• Manage relationship with NASNA and engage directly with APCO/NENA where appropriate
• Obtain feedback and hold regular conversations with PDE in order to uncover potentially adjacent sale-able services to State governments in order to further advance the penetration and benefit of Prepared across 9-1-1 from the top down

Benefits

• Remote-First Culture
• Competitive Salary and Equity
• 401k
• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA)
• Free Membership to OneMedical
• Flexible Paid Time Off + 12 U.S. Holidays
• 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
• WeWork Membership for All Employees
• Annual Company Offsite