SMX is hiring a
Engagement Manager (Growth PM)

Summary

Join SMX as an Engagement Manager (Growth PM) with expertise in managing FedRAMP cloud projects and delivering excellence. The successful candidate will drive on-contract growth opportunities, build relationships with coworkers and clients, and act as Scrum Master.

Requirements

• At least 5 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment
• At least 3 years of hands-on Agile experience, acting as Scrum Master
• Experience with managing FedRAMP Cloud projects with the ability to anticipate potential issues and pro-actively mitigate
• Extensive knowledge of project management disciplines, methodologies, best practices, and tools
• Strong communication skills; experience presenting to executives
• Customer-facing consulting experience or experience delivering technology services projects
• Proven experience expanding customer relationships through on-contract growth
• Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
• Self-starter with a result-oriented proactive management approach
• 2+ years of relevant hands-on experience with AWS
• Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
• Exceptional written and verbal communication skills
• Customer-focused attitude
• Certified Scrum Master (CSM) strongly preferred

Responsibilities

• Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks
• Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices
• Be capable of managing the delivery of multiple cloud projects simultaneously
• Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks
• Knowledge of AWS funding programs, incentive structures, and overall go-to-market approach
• Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
• Participate as a team player capable of high performance and flexibility in a dynamic working environment
• Serve as the primary SMX contact during project execution, maintain relationships with stakeholders and internal SMX teams
• Contribute to on contract growth by identifying additional engagement opportunities and building lasting relationships with clients
• Influence and persuade clients and stakeholders to gain support for any major change initiatives and/or decisions
• Assist in developing Statements of Work (SOWs) and delivering presentations for potential expansion opportunities
• Advance the practice by supporting in the development of thought leadership and client references

Preferred Qualifications

AWS Certified Cloud Practitioner (a plus)