Samsara is hiring a
Technical Sales Enablement Specialist

Summary

Join Samsara's Sales Engineering Operations team as an Enablement Specialist, driving the onboarding and continued technical training programs for global SEs. You'll schedule new hire experiences, manage internal knowledge sharing, and ensure every SE delivers top-notch demos.

Requirements

• Enthusiastic about enablement program management & supporting technical sales and product teams
• Enjoys scheduling tasks and driving participation to make new hires successful
• Excited by mentorship opportunities, knowledge sharing, and championing Samsara’s cultural principles
• Must be highly organized with experience managing a program schedule across multiple parties to deliver an outcome. Ability to drive accountability across program stakeholders
• Experience working with technical sales productivity tools (Internal KB and LMS platforms)
• Experience managing internal knowledge sharing and ensuring every SE delivers top-notch demos
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with Raspberry Pi, Arduino, etc.)

Responsibilities

• Drive the onboarding & continued technical training programs for the global SE organization
• Schedule new hire onboarding and enablement experiences
• Work with SE's and cross-functional partners to continuously refresh LMS and SE Knowledge Base material, including technical discovery FAQ and core demo repository
• Ensure all SE’s can run an awesome technical sales demo
• Manage internal technical certification strategy
• Manage SE-generated Sales-facing technical training schedule and content (lunch and learns put on by SE Team, etc.)
• Communicate well across the company, partnering to organize, plan, and execute technical initiatives
• Gather and manage feedback from the Sales Team on Sales Engineering engagement and performance
• Manage interaction between the Product Operations and Sales Engineering Team for product training and advanced questions
• Maintain/track product and feature testing activities between SE and PM teams
• Assist Product Team in launching new products to SE’s, ensuring new features/products are incorporated in SE training
• Maintain internal knowledge base for SE’s to access deep-dive technical content for each product
• Maintain SE Team Operations
• Maintain SE Organizational directory, group membership, Slack experiences, “flock” opportunities, and partner for event coordination activities
• Manage technical mentorship program within the SE Team by matching mentors with mentees
• Ensure feedback loops are healthy across the SE Organization and cross-functionally. These feedback loops will feed directly into performance management reporting
• Some travel is expected to ensure a standardized experience across all offices and events
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more