Engagement Strategy Coordinator

Summary

Join TechnologyAdvice as an Engagement Strategy Coordinator and play a vital role in launching programs, managing lead goals, and ensuring campaign success. You will conduct in-depth assessments of 'At Risk' programs and collaborate with various teams, including Sales, Client Success, and Deal Desk. This role requires strong analytical skills, a deep understanding of B2B lead generation, and the ability to work efficiently in a fast-paced environment. You will be responsible for setting up channel allocations, monitoring lead generation, and proactively addressing challenges. The ideal candidate is detail-oriented, collaborative, and an excellent communicator. TechnologyAdvice offers a remote-first culture with various benefits, including flexible PTO, health coverage, and career growth opportunities.

Requirements

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict-resolution skills
• Ability to manage multiple concurrent tasks to meet deadlines
• Superior attention to detail and organization
• Results driven with a strong sense of urgency
• Must be able to adapt to ongoing change and process improvements
• 1+ years experience in project management, operations, account management, or a similar role
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

Responsibilities

• Understand outbound B2B lead generation and our in-house capabilities and processes
• Proactively address potential roadblocks or challenges in campaigns and work with CS, Delivery, and Operations teams to resolve them
• Set up channel allocations for all Pending Live outbound lead gen campaigns sold in the United States
• Work with Program Coordinators from teledemand, email and internal operations teams to monitor lead generation, pacing, and overall lead quality, and effectively communicate that across teams
• Monitor At Risk programs and collaborate with internal teams to pivot on those programs where needed

Preferred Qualifications

Experience with Salesforce or similar CRM software

Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays
• Remote-First Culture: Work from the comfort of your home
• Flexible PTO: Take the time you need, when you need it
• Health Coverage: Medical, dental, and vision plans for you and your family
• Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage
• 401K with Match: Secure your future with our company-matched retirement savings
• Paid Parental Leave: Support for new parents during life’s special moments
• Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements
• Pet Insurance: Care for your furry family members
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus
• Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning
• Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years
• In-Office Perks: Enjoy catered lunches for our in-office team