Internal Communications and Engagement Coordinator

Summary

Join Delivery Associates, a global social impact consultancy, as their Internal Communications and Engagement Coordinator. This crucial role within the Central Operations team focuses on fostering engagement and alignment across the organization's globally dispersed workforce. You will lead internal communications initiatives, create engaging content, support internal events, and manage communication channels. The ideal candidate possesses strong communication, teamwork, and problem-solving skills, along with experience in internal communications and employee engagement. This fully remote position offers a competitive salary and benefits package, opportunities for growth, and a collaborative work environment.

Requirements

• Possess a Bachelor’s degree in Communications, Journalism, English, Graphic Design, or a related field
• Have at least 3-5 years of experience in internal communications, employee engagement, corporate communications, or a related field
• Demonstrate exceptional writing and editing skills with the ability to translate complex information into clear, engaging content
• Have experience creating electronic materials using Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and Canva
• Possess strong knowledge of PowerPoint, MS Suite, Slack, and other communications tools. Ability to quickly learn and utilize new technologies
• Have the ability to manage multiple projects and deadlines in a remote, global environment
• Have experience supporting or leading event coordination, particularly in virtual and hybrid settings
• Demonstrate a proven ability to work effectively in a fully remote and globally dispersed team

Responsibilities

• Lead internal communications initiatives to keep employees informed and engaged across a fully remote and globally dispersed company
• Create, publish, and manage internal newsletters, organizational updates, and key messaging
• Support internal events such as global retreats, in-person meetings, and monthly all-hands meetings
• Develop and maintain internal communication channels, including Slack engagement strategies and intranet updates
• Expand and manage employee feedback cycles, including surveys, analysis, and follow-up action plans
• Design and implement communication campaigns for internal initiatives and organizational updates
• Provide strategic support for team-specific communication needs, from creating one-pagers to executing full-scale campaigns
• Establish and manage communication standards, best practices, and SOPs to enhance consistency and impact
• Research and implement innovative internal communication and engagement practices to improve remote collaboration
• Collaborate with global colleagues and leadership teams to ensure alignment on messaging and engagement strategies

Preferred Qualifications

Have experience with change management, intranet tools (e.g., Guru), or consulting/government-related work

Benefits

• Offer impactful work: Opportunities to engage with senior leaders and contribute to global initiatives
• Offer excellent colleagues: A diverse, high-caliber team that fosters continuous learning
• Offer a growth environment: A company committed to employee development and career progression
• Offer flexibility: Fully remote work environment with global collaboration opportunities
• Offer healthy compensation: Competitive salary and benefits package
• Offer travel opportunities: Occasional travel for in-person team gatherings and company retreats