Engineering Manager

Summary

Join Clariti's mission to empower governments! As an Engineering Manager, you will lead and grow a Salesforce-based platform team, acting as a player-coach. You'll manage, mentor, and contribute technically through coding and design. This role involves driving project execution, ensuring high-quality software delivery, and fostering a culture of accountability. You will partner with stakeholders to define strategy and achieve ambitious goals, maximizing the Salesforce platform's benefits. The position requires proven leadership, technical depth in Salesforce and full-stack development, and strong coaching abilities. Location is Canada.

Requirements

• Minimum of 3+ years of direct people management experience in a software engineering environment
• Strong foundation in software development principles and demonstrable experience with the Salesforce platform (Apex, SOQL, Lightning Web Components, Flow, APIs, platform limitations) and full stack development ( Node.js , Typescript, Postgres, etc)
• Hands-on coding ability is required
• Proven ability to coach and mentor engineers across all levels (junior, intermediate, senior), fostering professional development and helping build career paths
• Strong project and team management skills
• Experience running agile development processes, managing priorities, mitigating risks, and consistently delivering expected outcomes with quality
• Experience contributing to team strategy, setting goals (like OKRs), and making informed decisions that balance technical trade-offs, customer value, and business needs
• Excellent communication skills and a proven ability to collaborate effectively with technical and non-technical partners, manage ambiguity, and resolve conflict
• Strong analytical and problem-solving skills with excellent attention to detail
• Self-awareness, empathy, proactive approach to feedback and self-development, and a passion for continuous learning and improvement
• Must be located in Canada

Responsibilities

• Manage, mentor, and foster the career growth of a diverse team of Salesforce engineers (junior to senior), providing regular feedback, coaching, individual development plans, and identifying growth opportunities
• Cultivate a healthy, inclusive, and supportive team environment focused on psychological safety, growth, high performance, and delivering impactful results for business and customers
• Set clear expectations, evaluate performance effectively, and manage both high and low performance with a focus on excellence
• Act as a calming influence during times of change and uncertainty, coaching the team through complexity and ambiguity
• Independently lead your team to deliver business impact through successfully driving results on projects in support of semi-annual/annual goals
• Run efficient processes and operational cadences (sync/async), leveraging Agile methodologies to get to the right outcomes
• Drive project execution, manage priorities, remove blockers, and ensure your team delivers results across multiple impactful projects with a high standard of quality and adherence to best practices
• Own the resolution of operational issues (e.g., SEVs) within your sphere of responsibility, driving urgency and learning from incidents
• Actively seek out and eliminate sources of toil and technical debt, prioritizing work that leads to lower maintenance, measurable impact, and system reliability
• Actively contribute to the codebase (design, coding, code reviews) alongside your team, maintaining proficiency in Salesforce development (Apex, LWC, Flow, SOQL etc.) as well as full stack development ( Node.js , Typescript, Postgres, etc)
• Provide technical guidance, lead technical design discussions, review architecture, and ensure alignment with overall technical strategy, consulting with Staff Engineers where appropriate
• Champion bold and innovative technical approaches, setting audacious goals and fostering a growth mindset that encourages experimentation, learning, and adoption of new technologies
• Partner with Product Management and other stakeholders to define your team's strategy and roadmap, translating business needs into engineering plans and aligning with company-wide priorities
• Help define, track, and ensure team alignment on quarterly Objectives and Key Results (OKRs), connecting team efforts to broader company objectives and desired outcomes
• Build healthy partnerships with stakeholders and cross-functional teams (Product Management, Design, other Engineering teams), effectively influencing outcomes and resolving conflicts
• Communicate effectively (company updates, team strategy, technical decisions) ensuring context, understanding, and alignment across teams and with leadership
• Identify new opportunities for your team that have significant customer, organizational, or company-wide impact
• Actively participate in hiring, interviewing, and assessment processes to build and retain a diverse and talented team

Preferred Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field is preferred
• Experience managing engineers working with Salesforce OEM partner solutions
• Salesforce certifications (e.g., Platform Developer I/II, Sales Cloud, Service Cloud, Application/System Architect)
• Experience working in a fast-paced, scaling SaaS environment

Benefits

• Competitive compensation packages
• Well deserved time off
• Benefits to keep you and your family healthy!
• The base salary range for this role is expected to be between $138,000-195,000 CND based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy