Engineering Manager, Trust And Safety Product

Summary

Join the Wikimedia Foundation as an Engineering Manager to lead the Trust and Safety Product Team. This role involves managing an engineering team and collaborating with stakeholders to execute complex projects focused on protecting communities and systems from abuse while ensuring regulatory compliance. You will manage a diverse, remote-first team, coach engineers, and ensure timely project delivery. The position requires experience leading full-stack teams and building diverse, remote teams, along with proven success in the engineering process. International travel and flexible working hours are required to accommodate a global team. The Wikimedia Foundation is a remote-first organization offering competitive salaries and benefits.

Requirements

• Experience leading or managing a fullstack team
• Experience building a diverse, multi-national and remote-first team
• Proven success at all stages of the engineering process and product lifecycle, leading to significant, measurable impact
• Ability to travel internationally up to 2-3 times a year
• Your working hours will need to overlap with UTC+2 to UTC-7 time zones to accommodate members of your team around the world

Responsibilities

• Manage a complex stakeholder environment comprising other teams within the department, teams outside of the department, as well as people from the steward and functionary communities
• Coach engineers of varying levels, helping them grow and set personal development goals and mentoring them where applicable in software engineering best practices
• Ensure the timely shipping of deliverables by managing resources and schedules effectively
• Drive team processes and meetings to ensure the team works together effectively and efficiently
• Communicate positively, effectively and proactively both within and outside of your team
• Effectively triage incoming bugs, incidents, and one-off requests
• Collaborate with other technical decision makers to identify long-term investment areas such as strategic migrations or adoption of new technologies
• Manage dependencies across different teams
• Assess scope and difficulty of tasks, examine patches or alerts, and judge problem severity and solution complexity

Preferred Qualifications

• Experience managing organizational interaction with a community of volunteer technical contributors
• Experience contributing to or managing open source projects and communities, or experience with open governance (IETF, W3C, etc.)
• Familiarity with anti-abuse and security work on large online platforms
• Familiarity with regulatory compliance for online platforms
• Experience working with internationally distributed teams or organizations
• The ability to communicate about technical problems with nuance and care

Benefits

Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$ 127,714 to US$ 200,943 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location