Remote Enrollment Specialist

Summary

Join CareHarmony, a venture-backed startup revolutionizing healthcare, as an Enrollment Specialist! This fully remote, full-time position (Monday-Friday) offers a consistent schedule and excellent earning potential through hourly pay plus commissions. You'll educate and enroll Medicare patients in a care coordination program via phone, building rapport and overcoming objections. Career growth opportunities are abundant, and you'll control your income based on performance. The role requires strong communication, sales acumen, and adaptability in a high-volume environment. Enjoy the benefits of working remotely while making a real difference in patients' lives.

Requirements

• Sales acumen is required
• Proven adaptability in a high-volume sales space, ability to meet deadlines, and metrics
• Availability during business hours (8 am - 5:30 pm - CST.)
• Associate degree or higher
• US-Based
• Ability to speak clearly and listen attentively, often by telephone, for an extended period of time
• Ability to understand, process, and take thorough notes in real-time on telephone conversations

Responsibilities

• Work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to agree to join our program
• Establish rapport with potential patients, overcome objections to participation, and tailor your messaging to patients based upon their demographics, unique health concerns, and insurance
• Consistently deliver high call volume, spending in excess of 80% of your time on the phone
• Explain the program offered in an informational, influential, concise, and personable manner
• Work within a team dynamic and be a leader
• Articulate a warm and professional etiquette when speaking on the phone to patients
• Possess high-quality data entry skills with the ability to multi-task
• Express empathy with a patient-focused mindset and engagement
• Be creative in delivering education to patients while tailoring to showcase benefits of the CCM program
• Work comfortably within different software platforms (Microsoft Office: Outlook, Excel, Word, Skype)

Benefits

• Fully remote position
• Consistent schedule - Full-Time Monday – Friday
• Career growth
• Control your earning potential - This role is paid hourly plus commissions
• Health Benefits (core medical, dental, vision)
• 401k with match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Full Time, 100% Remote
• Advancement Opportunities