Enterprise Account Executive

Summary

Join ServiceNow as a Sales Executive to generate new business revenue through SaaS license sales. You will develop and maintain C-suite relationships, orchestrate account strategies across virtual teams, and act as a trusted advisor to clients. Leverage your expertise to advise on how ServiceNow can enhance their IT roadmap and identify the appropriate support resources for deals. This role requires strong sales experience in software or solutions, a proven ability to achieve sales targets, and experience integrating AI into work processes. Success in this position demands building trusted relationships, negotiating deals, and understanding the broader IT landscape.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 7+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment

Responsibilities

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time