Enterprise Account Manager

Summary

Join Altium as an Enterprise Account Manager and sell our platform to a defined set of target accounts. You will interact directly with C-suite and director-level personnel, building and leading a successful Enterprise Sales team. This role is crucial for company growth, requiring a proactive individual capable of generating innovative ideas. Responsibilities include managing key accounts, forecasting revenue, serving as a vertical expert, and building strong customer relationships. Success requires strong negotiation, communication, and contract management skills. The ideal candidate will possess extensive experience in business development or account management within the technology sector.

Requirements

• 6+ years of business development or account management experience
• 6+ years working with customers to support a technical product/service
• Experience building long-term and successful customer relationships by demonstrating empathy, active listening, and resiliency skills
• Significant technical knowledge of design software or related technology
• Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features
• Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
• Ability to negotiate successfully
• Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels
• Availability and willingness to travel as needed to customer sites and meetings

Responsibilities

• Act as the primary point of contact for a robust portfolio of assigned Enterprise customers and own the interface (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue)
• As an owner of assigned accounts, you will place an emphasis on identifying and communicating readiness levels, requirements, schedules, and risks to realizing forecasted revenue on or ahead of schedule
• Serve as the team's internal expert in a particular verticals
• Experience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills
• Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
• Ability to negotiate successfully, prior and after a contract is signed
• Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels
• Ability to manage execution of significant or complex contracts including initial intake, renegotiation of terms, and schedules
• Manage and update the pipeline of opportunities within SalesForce
• Availability and willingness to travel as needed to customer sites and meetings

Preferred Qualifications

• Fluent in French
• Experience in the technology industry

Benefits

• Private health insurance including dental coverage
• Pension scheme with company match
• Calm App, mental health and wellbeing support
• Professional development support
• 28 days' holiday + public holidays
• Home internet allowance
• Flexible working arrangements available based on role and location
• Corporate membership rates with national gyms
• Free lunch, snacks, and drinks every day in office
• Free office parking, bicycle and scooter storage