Enterprise Program Manager

Summary

Join Caylent, a fully remote global cloud native services company, as an experienced Enterprise Program Manager to lead large-scale cloud transformation projects for enterprise clients. You will oversee successful project delivery, manage cross-functional teams, develop strategic plans, and ensure projects are completed on time and within budget. This critical role involves close collaboration with senior leadership, clients, and internal teams to define program goals and drive results. You will manage the entire program lifecycle, from initiation to closure. The ideal candidate possesses extensive experience in program management, particularly within the IT/cloud consulting industry, and a proven ability to lead and mentor teams.

Requirements

• 10+ years of experience in program management, with at least 5 years in the IT/cloud consulting industry. Experience working with enterprise-level clients is a must
• Prior management of technical engagements that consist of 5 or more people, with multiple project workstreams and over $1M budget
• Extensive experience and knowledge of project management disciplines, methodologies and tools with ability to build out complex, multi year client roadmaps
• Experience leading client agile transformations or designing the best project management approach for Clients
• Expertise in forecasting and budgeting management to drive accuracy in revenue projections to realization with ability to train and coach others
• Ability to interact with clients at both a business and technical level
• Ability to identify and manage risks as well as proven ability in successful Escalation management of Enterprise and Strategic or Complex clients
• Demonstrated expertise in the ability to understand client's business needs, encompassing both short-term objectives and long-term goals to drive additional revenue or account growth
• Strong communication skills with the ability to present to executives
• Ability to develop processes, templates and standards around project management best practices
• Excellent time management skills and the ability to prioritize tasks, manage engagements and ensure they are executed with excellence
• Demonstrated ability to provide thought leadership in the areas of infrastructure modernization, application development and/or data engineering disciplines
• Ability to act as a mentor to team members as part of onboarding or provide coaching to peers as needed

Responsibilities

• Lead and manage multiple large-scale, enterprise-level programs related to cloud adoption, migration, and transformation. Ensure alignment with client goals and organizational strategies
• Serve as the primary point of contact for clients, senior leadership, and internal teams. Build strong, trusted relationships with key stakeholders, ensuring effective communication and collaboration
• Develop comprehensive program roadmaps, schedules, and resource plans. Identify dependencies, risks, and roadblocks and proactively develop mitigation strategies
• Coordinate cross-functional teams of architects, developers, engineers, and business stakeholders to ensure successful program execution
• Identify and manage program risks, issues, and changes, escalating where necessary and ensuring that mitigation plans are in place to keep projects on track
• Oversee budget and resource allocation for programs, ensuring efficient use of resources and staying within financial constraints
• Ensure that program deliverables meet quality standards and client expectations. Drive continuous improvement practices within the team and with clients
• Provide regular updates to stakeholders on program status, milestones, risks, and issues. Maintain comprehensive program documentation, including status reports, dashboards, and post-mortem analysis
• Collaborate with external vendors, cloud providers, and third-party partners as needed to ensure program success

Preferred Qualifications

• Project Management certification - PMP, CAPM
• Agile Certifications - CSM, PSM, CSP
• Cloud certification such as AWS Practitioner or Azure Fundamentals

Benefits

• 100% remote work
• Equitable Life - Hybrid Plan
• 100% Premium Coverage for the employee and dependents
• 4% Pension match (employer contribution)
• Unlimited Vacations
• Sick Leave
• Paid Holidays
• Parental Leave
• Competitive stock options plan
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture