Entry Level Generator Technician

Summary

Join National Power, LLC as a Generator Service Technician and assist experienced technicians in maintaining and repairing generator sets and electrical equipment. You will receive comprehensive training in power generation. This role involves hands-on experience with various maintenance tasks, engine repairs, and load bank testing. The position requires a high school diploma, excellent communication skills, and proficiency in Microsoft software. The job is remote, offering competitive pay, comprehensive benefits, and opportunities for professional growth. Travel to job sites and overnight stays are required, with company-covered expenses.

Requirements

• Have a HS Diploma
• Have excellent communication skills
• Have an excellent driving record and a valid driver’s license
• Have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s)
• Pass a criminal background check and pre-employment drug screen
• Pass a Department of Transportation physical examination

Responsibilities

• Assist experienced technicians with basic maintenance on generators of various sizes. Learn about Automatic Transfer Switches and their components
• Help with routine preventative maintenance tasks such as changing oil and filters
• Observe troubleshooting processes for AC and DC circuits while learning to identify basic components under supervision
• Support Lead technicians during engine repair work. Learn to identify basic engine components including ignition systems and fuel systems
• Observe proper valve adjustment techniques and other routine maintenance procedures
• Participate in load bank testing under direct supervision to learn proper testing procedures and how to verify generators meet operating standards
• Work alongside experienced technicians on larger projects to gain hands-on experience while providing basic assistance as directed
• Account for time spent on jobs and travel
• Ensure proper vehicle maintenance is performed
• Maintain required parts inventory
• Ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned
• Work with a supervisor to handle challenging customer interactions
• Help respond to customer needs in a timely manner
• Collect customer feedback when asked
• Assist with service requests
• Follow through on basic commitments
• Help identify solutions during urgent situations or when working with limited resources, under the guidance of experienced team members
• Demonstrate accuracy and thoroughness
• Look for ways to improve and promote quality
• Apply feedback to improve performance
• Monitor own work to ensure quality and safety
• Give verbal/written reports of job status, repair recommendations, equipment/supplies needed

Preferred Qualifications

• Have an Associate degree in an Electrical/Mechanical related field
• Be a US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician

Benefits

• Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance-based company and pay will ultimately reflect the employee’s productivity and overall performance
• Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
• Up to 9 paid company holidays
• Paid sick time
• Company-paid Life Insurance ($75,000)
• Company-paid Short-term and Long-term Disability Insurance
• Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company
• 401(k) retirement savings plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Company would cover costs of hotels and provides a meal allowance per company guidelines
• Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required
• This is a remote position and will require the employee to work from home