Eor Business Operations Manager
Remote
💵 $33k-$79k
📍Remote - United States
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Job highlights
Summary
Join Remote's Employer of Record (EOR) Operations team as an EOR Business Operations Manager. This exciting role involves supporting business operations initiatives, improving processes, and working with various stakeholders to enhance global operations. You will design and update process maps, identify automation opportunities, manage projects, and support reporting and compliance initiatives. The ideal candidate has 2-3 years of experience in a similar role, strong project management skills, and a passion for process improvement. Remote offers a fully remote position with competitive compensation and benefits, including flexible paid time off, flexible working hours, 16 weeks of paid parental leave, and various other perks.
Requirements
- Have at least 2-3 of experience in an Operations role at Remote (ideally EOR Operations), with demonstrable skills re: successfully improving business processes in a team, or across multiple teams
- Love automating manual processes - and have specific instances of process improvements by way of automation, that have helped improve operational outcomes or customer experiences in your team
- Believe that something going wrong within Remote, either for internal team members or externally for our customers/employees, is an opportunity to improve
- Possess top-notch project management skills - with demonstrated abilities to successfully manage multiple projects at the same time
- Have experience prioritizing work based on criticality to your team, or manager's objectives
- Feel comfortable generating and engaging with reporting content via Remote tools (e.g. - Metabase, Retool, Zendesk, Google Sheets, Looker Studio, etc..) being able to review and assessments/recommendations based on that data quickly
- Are a manager of one
- Are passionate about accomplishing goals and ensuring quality
- Move quickly but with intention. You enjoy driving things forward with Intensity but still demonstrate a high degree of Care
- Can adapt to new scenarios and challenges thrown your way quickly and can demonstrate how through previous work experiences
- Have a curious nature and love to explore and dig into new tasks, ideas
- Possess exceptional written communication skills and default to clear and transparent async correspondence with peers and stakeholders
Responsibilities
- Design and continuously update basic process maps, workflows, standards operating procedures
- Identify automation and process improvement opportunities that can benefit the overall team
- Increase effectiveness and provide greater value to Remote’s customers and employees, by supporting business operations projects
- Manage basic special projects, from ideation to execution, including requirements-gathering, design, build, measurement, and iteration
- Support the EOR Business Operations team's reporting, compliance, and data integrity initiatives
- Work closely and effectively with Product, Engineering, Automation, International Operations, Legal, and Customer Success Remote teams to ensure scalability, accuracy, and data integrity
- Be able to go from “scout to scale” and start things up and get things done
- Be an internal and external champion of Remote's values and the EOR team’s goals
Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours (we are async )
- 16 weeks paid parental leave
- Mental health support services
- Stock options
- Learning budget
- Home office budget & IT equipment
- Budget for local in-person social events or co-working spaces
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