Payroll Subject Matter Expert

Summary

Join GoGlobal as a Payroll Subject Matter Expert (SME) and become the primary expert on payroll regulations, compliance, and best practices. Guide payroll processes, support client implementations, ensure regulatory adherence, and optimize payroll operations. Collaborate with internal and external stakeholders to improve processes and provide expert support. Oversee end-to-end payroll processing for accuracy, efficiency, and compliance. This role combines operational payroll expertise with strategic subject matter responsibilities, playing a key role in ensuring both compliance and continuous improvement in payroll service delivery. GoGlobal is a leading professional services company managing global operations with compliance and confidence, present in over 140 countries. We offer a unique hybrid partnership-corporate model, prioritizing results over hours worked and embracing fully remote work and flexible options.

Requirements

• 5+ years of payroll experience, including hands-on processing and compliance oversight
• In-depth knowledge of payroll legislation, tax regulations, and employment standards
• Experience with payroll system implementations, process improvements, and automation
• Strong analytical and problem-solving skills with the ability to resolve complex payroll issues
• Excellent communication and interpersonal skills, with the ability to explain payroll concepts to diverse stakeholders
• Proficiency in payroll software and advanced Microsoft Excel skills

Responsibilities

• Oversee and execute end-to-end payroll processing, ensuring timely and accurate payroll runs
• Ensure compliance with labor laws, tax regulations, and reporting requirements in supported jurisdictions
• Ensure accurate calculations for statutory deductions, benefits, and remittances
• Conduct regular payroll reconciliations, audits, and compliance checks
• Stay updated on changes in payroll legislation and implement necessary adjustments
• Assist in the onboarding and implementation of payroll solutions for new clients
• Advise clients on payroll best practices, configurations, and process optimizations
• Troubleshoot payroll issues and ensure timely and accurate resolutions
• Collaborate with internal teams (HR, Finance, Implementation) to align payroll processes with overall business needs
• Identify inefficiencies in payroll operations and recommend improvements to enhance accuracy and efficiency
• Support payroll automation initiatives and system enhancements in collaboration with IT and product teams
• Develop and maintain payroll documentation, SOPs, and training materials
• Serve as a trusted advisor for payroll-related inquiries from internal stakeholders and clients
• Deliver training sessions on payroll systems, compliance, and process usage
• Work closely with external partners, including payroll vendors and relevant authorities or agencies

Preferred Qualifications

• Payroll certification is preferred
• Multilingual proficiency is a plus, depending on the regions supported

Benefits

Fully remote work, and hybrid options in some countries