Executive Assistant, Product Support

Summary

Join Figma's growing team as an Executive Assistant to the VP, Product Support! You will provide comprehensive administrative and operational support to the VP and leadership team, managing calendars, communications, travel, and expenses. This role involves cross-functional collaboration with Marketing and other teams, focusing on team cohesion, process optimization, and strategic planning. You will prepare presentations and documents, coordinate large-scale meetings and offsites, and act as a thought partner to the VP. The position is full-time and can be based in a US hub or remotely within the United States. Figma offers a competitive compensation and benefits package.

Requirements

• 7+ years of experience in a sr administrative support role
• Experience working in a fast-paced environment and can adapt quickly to changing demands
• Stellar communication skills and can connect with a wide range of internal and external partners in person, virtually, and over email
• Ability to shift gears and prioritize based on inbound of requests & workload volume
• Dedication to being diligent, reliable, and maintaining the strictest confidentiality
• Dedication to encouraging inclusivity and navigate initiative through an optimistic lens

Responsibilities

• Provide direct support to the VP and light assistance to 4 Directors on the leadership team
• Encouraged support of VP - The deepest level of support attending leadership meetings, tracking agendas, collecting action items and following up on progress, heavy calendar management, inbox management, coordinating all hands, team-wide communications, booking travel, etc
• Encouraged support of 5 Directors - Calendar management, light logistical offsite support & some ad hoc requests
• Act as the delegate signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy
• Be a thought partner with a focus on team cohesion, operations, and planning
• Identify areas to optimize VP’s time and make recommendations in regard to time management, prioritization, and business needs
• Find opportunities for process optimization throughout team and company processes
• Prepare and/or build content, presentations and key documents for the VP using Figma tools
• Partner with the Strategic Program Manager to coordinate large scale planning for monthly and quarterly meetings, in-person leadership and full-team offsites, including working with external venues and internal team members
• Cross functional partnership with Marketing and other internal teams to ensure alignment on projects, company achievements, and internal events

Preferred Qualifications

• Curiosity about becoming a guide in our product and an affinity for Figma
• Supported teams of 150+ people, bonus points for complex global teams
• Previous experience supporting technical support or customer service teams
• Desire to be a strategic thought partner to the VP

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles