Sinch is hiring a
Field Engineer

Summary

The job is a remote operations team member role that involves analyzing data to troubleshoot problems, installing and maintaining network equipment, and providing corrective actions or referring issues to the proper vendor or support group. The position requires an Associate's or BS degree, proficiency in central office test equipment, and knowledge of central office switches.

Requirements

• Associate’s or BS degree, or equivalent work experience
• Proficient in the use of Central Office test equipment such as the T-Berd 224/310/5800, T-BERD 8000, protocol analyzer or equivalent test equipment
• Possesses a minimum of 2 years working experience and knowledge of central office switches (Nortel DMS, Ericsson, Lucent, etc.) or soft switch, SONUS platform preferable

Responsibilities

• Install, test/turn-up of circuits and trunk groups (DS3, T-1, Ethernet 1G and 10G)
• Install, test/turn-up of network equipment (soft-switch, DCS, routers)
• Perform preventive and corrective maintenance on all equipment platforms as well as associated peripherals and ancillary devices

Benefits

• 100% employer-paid comprehensive medical, dental, and vision plans
• Variety of supplemental plans provided to meet individual needs including access to telehealth for all participants
• Free virtual counseling resources through global Employee Assistance Program
• Roth and Pre-tax 401(k) options including employer match for all participants
• 5+ weeks of paid time off
• Paid parental leave and family planning support through Maven
• Flexible remote work offerings
• Paid time off to support a volunteer program of your choice