Remote Field Engineer

Summary

Join Terminal as a Field Engineer to install and configure their camera-based technology in logistics or supply chain environments. Responsibilities include mentoring the Delivery team, working closely with the technical R&D team, and being a liaison between the commercial team and customers.

Requirements

• Ideally based in Austin, TX or Southern California, however remote is an option
• A minimum of 4-5 years of experience in IT installation, configuration, device management and network analysis
• Solid understanding of networking topologies and architecture. Preferably in applications that relate to video streaming
• Strong understanding of layer 3 firewalls and routing, including IPv6
• Strong analysis and debugging skills for network throughput and performance problems from the physical layer upwards
• Good understanding of cellular based technologies and other wireless networking such as point to point in outdoor environments
• Experience installing hardware and/or networking devices in a logistics or supply chain type environments is a plus
• Excellent communication, writing, and presentation skills. Immaculate timekeeping
• Proven ability to work well with others in a team environment
• Bachelor’s degree in Computer Science or compatible networking technology or related field is preferred

Responsibilities

• Understand aspects of network architecture and technology and how it is implemented in organizations
• Understand all aspects as it relates to the cameras and camera technology Terminal is deploying
• Mentor and coach other members of the Delivery team to expand the knowledge and foster growth as it relates to network architecture and technologies
• Work closely with the technical R&D team to look for ways to reduce network access challenges and improve ongoing support
• Be a technical liaison between the commercial team and our customers, helping to streamline the process of installing and configuring the Terminal solution
• Work closely with our customers IT organizations ensuring smooth installations in a secure manner constantly enhancing confidence with our customer base and prospective customer relationships

Preferred Qualifications

Experience with Ansible, AWS, Cisco Meraki networking, Tailscale/Wireguard or Axis cameras would all be a strong advantage in this role

Benefits

• Joining the Terminal team means being part of a dynamic, innovative environment where your work directly impacts the future of logistics and the global supply chain
• We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth