Field Engineer II

Summary

Join Paladin Technologies as a Field Engineer II and be responsible for daily client and technician requests. Your duties will include project startup, testing, training, and closeout, assisting system engineers with design, and other tasks as assigned. This position offers the possibility of being 100% remote for the right candidate, but requires working Pacific Time hours. You will represent the company professionally, maintain accurate records, and ensure projects stay on budget and timeline. The role requires strong technical skills in security systems integration and excellent communication abilities. Paladin offers a competitive salary and benefits package.

Requirements

• 3+ years working in the Security Systems Integration (Access Controls, Video Surveillance, Intrusion and locking hardware) with at least 1 year of advanced computer skills to include: hardware installation and configuration; software applications, installations, and configuration; local and wide area network systems
• Ability/Willingness to work Pacific Standard Time
• Ability to come into a Paladin office 2-3 days a week
• In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, climbing, and lifting of moderate objects, operation of power and manual tools/equipment, and operating office equipment

Responsibilities

• Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction
• Available to work outside of, or in addition to, normal businesses hours if necessary
• Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times
• Maintain and protect assigned Company assets
• Accurate written record keeping, submitted on time and complete, including but not limited to: Project documentation, material and equipment records and receipts, Daily log book, Vehicle logs, Time cards
• Maintain professional licensing as required by State and Local jurisdictions
• Posses’ valid drivers license with acceptable driving record
• System start up, programming, and subsequent testing to ensure complete system compliance, performance, and completion
• Customer training and development of training documentation
• Assist with training technicians on security systems and installation techniques
• Daily communications with Project Manager on delays, requirements and general status of projects
• Partner with Project Manager to ensure all projects are maintaining budgets and timelines throughout all phases
• Work with Project Manager to ensure complete closeout and turn over of projects to the client and service department

Preferred Qualifications

• Experience programming with Genetec or Milestone strongly preferred
• Associates degree (2 year) in a technical capacity is desirable
• Ability to read blueprints and schematics, with a minimum of 1 year of experience
• Proper hand and power tool operations and safety
• Ability to solve practical problems and carry out responsibilities without supervision
• Strong client and results orientation
• Ability to organize workload for effective implementation
• Ability to complete projects on time and on budget
• Ability to read and write effectively in English
• Ability to interact effectively at all levels and across diverse cultures
• Ability to function as an effective team member
• Ability to adapt as the external environment and organization evolves

Benefits

• Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling
• Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts
• Colleagues may also enroll in the company’s 401(k) plan
• Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays