Biamp is hiring a
Field Sales Engineer

Summary

The Field Sales Engineer at Biamp serves as the primary technical support and design expert for their sound masking and network paging platform. The role involves driving the technology evaluation stage of the sales process, managing technical communication with end-users, delivering comprehensive training to installation teams, and collaborating with internal stakeholders.

Requirements

• Comprehensive knowledge of sound systems and the architectural acoustic principals surrounding sound propagation
• A thorough understanding of the decibel, SPL weighting curves, noise criteria, sound absorption, inverse square law, and the human auditory system
• Bachelor's degree in a technical field, or commensurate experience in a related position
• Extensive computer networking design and support experience (preference in audio video networking)
• A verifiable history of success in technical sales in a channel partner environment
• Experience in the professional audio/ video industry including contacts with integrators, consultants, and end-users
• Ability to build long-term relationships with Biamp clients
• Excellent teamwork skills
• Strong technical presentation skills, and the ability to address a wide range of business and technical people, from C-Suite to non-technical staff
• Strong self-motivation to enable efficient work in a location remote from the company’s headquarters
• Good computer skills, including working knowledge of the MS Office suite (including strong PowerPoint abilities) and CAD programs (Bluebeam Revu/Visio/AutoCAD LT)
• Comprehensive general technical audio system knowledge including distributed audio systems
• The ability to travel throughout the Western US up to 75% of the time, including to Biamp WHQ in Beaverton, OR. as well as to trade shows

Responsibilities

• Drive the technology evaluation stage of the sales process with major projects and key clients
• Manage all elements of the technical communication between Biamp and end users, consultants and AV integrators up to the point where the product is ordered
• Develop relationships with client decision-makers and technical staff after being introduced by our sales managers. The FSE is their technical resource for pre-sales design evaluation and support
• Explain and demonstrate the technological aspects of the product being marketed. Training in the field at integrators, consultants, and end-users on all aspects of Biamp equipment, its functions and its uses
• Drive the sales process through all phases requiring technical or design decisions. Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project
• Participate in training on sales techniques and skills on an ongoing basis
• Respond to functional and technical elements of RFIs/RFPs
• Give and prepare technical presentations direct to manufacture’s representatives, consultants, key end-users, MEP firms and architects in the Western United States. Develop and deliver product demonstrations as needed
• Primary technical resource for the field salesforce in the Western United States
• Report client feedback on technical matters to Biamp leadership. Identify and report any areas that could be improved upon for increased customer satisfaction

Preferred Qualifications

Previous in-depth knowledge of sound masking systems, enterprise level paging applications including life safety, and DSP based audio system integration is preferred

Benefits

• Medical, Dental, and Vision
• 3 weeks annual PTO and 9 paid holidays
• 401(k) + matching
• Employer-paid base life insurance, short, and long-term disability
• Health savings accounts (with Biamp contribution) and flexible spending accounts
• Tuition reimbursement
• Discretionary profit-sharing
• Referral bonuses
• Charitable donation matching