Field Service Engineer

Summary

Join ALTEN Technology USA as a Field Service Engineer and contribute to the development of innovative water treatment solutions. This role demands extensive travel (90%) primarily along the East Coast, acting as a liaison between design engineering and construction during water treatment plant erection. You will provide technical guidance to clients, manage vendors, develop operational procedures, perform quality inspections, and prepare technical reports. The position requires a college diploma and 5+ years of water treatment experience or 10+ years in construction/commissioning, along with strong customer relationship skills and technical expertise. ALTEN offers a competitive salary, comprehensive benefits including medical, dental, vision, 401k, paid time off, and parental leave, and opportunities for career growth.

Requirements

• College Diploma with a minimum of 5 years of experience in Water Treatment field or 10 years of experience in Construction and/or Commissioning
• Valid driver's license
• Strong focus on customer relationships (both external and internal customers). Understands balance between customer and teams
• Knowledge of and/or demonstrated ability to learn equipment and process startup related to products and systems including but not limited to Reverse Osmosis, Clarifiers, Thickeners, Pressure Filters, etc
• Demonstrated ability to work independently and remotely with project teams
• Possess basic water treatment chemistry knowledge and communicate that information to others
• Electrical experience and know-how (hands on, reading and interpreting drawings, etc), particularly with electrical panels, junction box, cabling and grounding practices, etc
• Familiarity with setup, installation, configuration, calibration and/or maintenance of instrumentation used in water treatment processes
• Strong oral and written communication skills

Responsibilities

• Travel as a construction liaison between design engineering and construction during the erection of the Water Treatment Plant
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Manage activities of outside vendors and suppliers, assuring services and supplies meet project specifications and performance requirements
• Develop Standard Operating Procedures and log sheets to document and monitor equipment during storage, installation and/or initial operations
• Develop and execute installation, assembly and storage plans
• Perform quality inspections of electromechanical equipment/rotating equipment with Clients and client-designated representatives
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within safety standards
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas
• Lead and/or assist customers with Electrical and/or Instrumentation requirements (space, labor requirements, tools, disposal of test water, etc..) to support commissioning activities, operational/startup spares and Operating and Maintenance Practices
• Participate in Customer Factory Acceptance Tests and related Control Systems reviews
• Perform on-site programming for Water Treatment Control Systems and assist with electrical installation and troubleshooting
• Work closely with Automation and E&I Leaders regarding project execution and continuous improvement

Preferred Qualifications

• Experience in Commissioning, Construction or Services
• Bachelor Degree in Engineering or Equivalent from an accredited University or College
• Water treatment experience
• Rockwell Automation experience and know-how (hands on, reading and interpreting drawings, etc.), particularly with PLC troubleshooting
• UF/MBR + RO Familiarity
• General understanding of mechanical, electrical and programming
• Training in Lock-Out/Tag-Out procedures preferred

Benefits

• Medical, dental, and vision insurance
• A 401(k) plan with employer matching
• Paid time off (PTO)
• Paid parental leave
• Mentorship to help you take your career to the next level