LGC is hiring a
Field Service Technician

Summary

LGC Biosearch Technologies is seeking candidates for the role of a Field Service Technician/Engineer. The candidate will provide technical expertise to support production efforts in-house and service needs in the field, perform instrument installations, training, preventative maintenance, repairs, operational assistance, and problem solving. They will collaborate with internal teams to resolve customer issues and improve processes, and contribute to business growth. A bachelor's degree is required, along with 2 years’ experience in a technical field and mechanical aptitude.

Requirements

• Associate degree is required
• Mechanical, industrial, or electrical technical field with knowledge in the application of basic engineering principles, theories, and techniques
• 2 years’ experience with diagnosis and solid mechanical aptitude
• Manufacturing/industrial production; preferably in an automated manufacturing and/or test environment with knowledge of manufacturing processes and process improvement techniques
• Valid driver’s license

Responsibilities

• Delivers industry-leading service by performing instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows world-wide
• Provides technical expertise to support production efforts in-house and service needs in the field
• Collaborates with internal teams to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction

Benefits

• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!