Field Services Manager

Summary

Join Cennox, a global company providing field services, as a Regional Services Manager and lead a team of technicians while ensuring operational efficiency and meeting production goals. This remote position offers competitive benefits, including health, dental, vision insurance, and 401k, and the opportunity to grow within a rapidly expanding company. The ideal candidate will possess strong leadership, organizational, and communication skills, along with proven experience in managing teams and budgets. Prior field service experience is highly preferred, and the role requires 2+ years of managerial experience and a bachelor's degree or equivalent work experience.

Requirements

• Must be a team leader and able to work in a demanding managerial position
• Strong organizational skills
• Ability to remotely manage a team of technicians and effectively track their individual progress
• Excellent written and verbal communication skills
• Ability to communicate goals and enact action plans
• Proven ability to multi-task and manage timelines and deadlines
• Strong attention to detail, problem-solving skills, and customer service skills
• Computer skills including using Microsoft Office suite, Microsoft Excel in particular
• Profit and loss statement experience
• Regional budgeting experience
• Ability to learn specialized software programs and navigate company databases
• Have mechanical/technological/electrical aptitude

Responsibilities

• As a Regional Services Manager, you will provide guidance and support to your team of technicians while keeping your region on track to meet regular production goals
• You will be responsible for overseeing operational expenses and meeting monthly budget goals by enacting cost-effective production action plans

Preferred Qualifications

Previous experience in the field service industry, highly preferred

Benefits

• Eligible for 401k after one year of employment
• Eligible for health, dental, vision, and life insurance after an initial 90 days of employment
• Eligible for paid holidays and paid vacation after qualifying continuous employment