Finance Operations Manager

Summary

Join Tide, a rapidly growing finance platform for small businesses, as a Shared Services Manager. You will lead a team, manage day-to-day transactional activities (accounts payable, receivable, reconciliations, etc.), build global finance shared services functions, implement operational KPIs, and collaborate with internal and external stakeholders. This role requires a qualified accountant with 5+ years of experience leading shared services, experience with large datasets, and strong communication and organizational skills. Tide offers competitive benefits, including flexible working arrangements, health insurance, life insurance, learning and development budget, and generous paid time off.

Requirements

• Experience working in MNCs or financial services
• Experience leading a shared services function
• Qualified accountant with 5 years+ experience
• Experienced in working with large data sets
• Confident in business partnering across the organisation and collaborating with departments outside of Finance
• You are an autonomous worker who takes ownership of their responsibilities and requires minimal hands-on management
• Excellent commercial acumen
• Excellent verbal and written communication skills
• Meticulous attention to detail
• Ability to stick to tight deadlines
• Exceptional organisational skills
• Curious mind and high level of problem solving capability
• Motivated by making a difference and getting things done
• You would like to work in a fast-paced, startup environment
• Personable, and able to build strong working relationships
• Tech savvy
• Strong Microsoft Excel/Gsheet skills
• Experience with SAP S4Hana

Responsibilities

• Lead the finance operations team of 3-5 direct reports
• Be responsible for day-to-day transactional activities including accounts receivable, accounts payable, expenses and bank reconciliations within the accounting system
• Conduct comprehensive reviews of payment batches from inception to completion for weekly payment processing, ensuring accurate verification, matching, and inclusion of supplier bank details
• Collaborate with the Treasury team to facilitate timely payment processing and subsequently sharing remittance information to suppliers post-payment
• Collaborate closely with suppliers and internal budget owners to manage the AP process ensuring supplier bank details are verified, budget owners in the business approve invoices in a timely manner and suppliers are paid within the agreed terms
• Build the Global Finance Shared Services functions, establishing standard operating procedures and robust control and Quality Assessment framework that can be applied to shared services operations activities globally
• Implement operational KPIs to measure activity and productivity
• Liaise with local entity controllers
• Assist with preparing and collating support documentation and reconciliations for the external audit
• Undertake regular balance sheet substantiation processes
• Assist with weekly cash flow forecasting activities
• Maintain our Finance Mailboxes and internal ticketing system ensuring all queries are responded to accurately and professionally
• Identify opportunities to streamline and improve operations, processes and productivity
• Ad hoc support tasks as required

Benefits

• Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year
• Competitive salary
• Self & family health insurance
• Term & life insurance
• OPD benefits
• Mental wellbeing through Plumm
• Learning & development budget
• WFH setup allowance
• 25 days annual leave
• Family & friendly leave