Finance Operations Manager

Summary

Join Vetcove's growing team as a Finance Operations Manager and lead the financial infrastructure for their high-growth Home Delivery product line. You will be responsible for ensuring smooth and accurate financial operations across multiple parties, including manufacturers, pharmacies, clinics, and pet parents. This role requires strong financial fluency, operational rigor, attention to detail, and excellent cross-functional collaboration skills. You will interpret contracts, translate them into actionable rulesets, own revenue and payment workflows, and drive the monthly reconciliation process. The position involves close collaboration with various teams, including legal, engineering, and finance, to maintain accurate financial reporting and optimize processes. Vetcove offers a competitive salary and a comprehensive benefits package.

Requirements

• 4+ years of experience in financial operations, general operations, strategic finance, or accounting
• Demonstrated ability to manage complex reconciliation and billing processes
• Strong Microsoft Excel skills
• Comfortable working with data teams and basic SQL or reporting tools, or strong willingness to learn
• Meticulous attention to detail (top 1% – this is something you pride yourself on) with a knack for spotting discrepancies and patterns

Responsibilities

• Contract Interpretation & Translation into Process
• Work with the legal department to interpret and maintain a deep understanding of all contractual financial terms across pharmaceutical manufacturers, pharmacy fulfillment partners, and clinic customers
• Help translate contract terms into clear, actionable rulesets that govern invoicing, payouts, rebates, revenue share calculations, and more
• Revenue & Payment Workflow Ownership
• Work closely with the existing Financial Operations team to ensure all infrastructure is in place to accurately generate financial reports that inform billing and payment validation
• Work with the data team to ensure accurate ingestion of order and financial data into monthly statements
• Flag and resolve discrepancies proactively—owning issues from root cause through remediation
• Monthly Close & Reconciliation
• Drive the monthly reconciliation process: take ownership of and optimize an existing monthly reconciliation of one of our most complex product lines to reconcile cash flows
• Review all amounts billed, paid, and received, ensuring totals match expectations based on contractual logic and real-world events
• Create and iterate on existing reporting to surface gaps, deltas, and opportunities for optimization
• Cross-Functional Coordination
• Collaborate with partnerships, operations, legal, engineering, and finance teams to stay ahead of contract updates, pricing changes, and new partners
• Build and maintain living documentation of logic and workflows to support scalability and auditability

Preferred Qualifications

• Prior involvement in designing billing or revenue systems
• Exposure to ERP/accounting tools and automation
• Experience with an accounting month end close
• Accounting degree and/or CPA license

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events