Financial Operations Manager

Summary

Join Big Brothers Big Sisters of America as the Manager, Financial Operations, a fully remote position overseeing accounts payable and receivable, cash management, and financial reporting. You will lead and develop a team, ensuring accurate financial transactions and efficient cash flow. This role requires a Bachelor's degree in accounting or a related field, 3-5 years of accounting experience, and 2 years of supervisory experience. Proficiency in Microsoft Office Suite and specific software systems is essential, along with strong analytical, communication, and leadership skills. The position offers the opportunity to contribute to a mission-driven organization and make a significant impact on the financial health of BBBSA.

Requirements

• Bachelor’s degree in accounting or related field, relevant educational or professional certification or equivalent work experience desired. High school diploma or equivalent required
• Minimum of 3-5 years of accounting experience, familiarity with basic accounting principles, and 2 years of supervisory experience required
• Knowledge of banks, banking systems, and cash management required
• Candidate must have a working knowledge, preferably advanced expertise of Microsoft Office Suite software and obtain proficiency within thirty (30) days of employment on the following software systems (training to be provided by BBBSA): Sage Intacct, Bill.com, Datarails, and Martus software
• Certifications required within 1 week of employment (to be provided by BBBSA): Udemy’s and Sage Academy financial-related courses

Responsibilities

• Oversee the Accounts Payable (AP) function, including invoice processing, matching documentation, and ensuring timely and accurate payments to vendors/agencies by utilizing the provided A/P software
• Supervise the AP team, providing guidance, training, and regular performance feedback and assessments
• Review and approve vendor invoices, credit card expense reports, and pass-through payment requests for accuracy and compliance with company policies
• Monitor and manage 1099s, vendor relationships, addressing inquiries and resolving any discrepancies
• Collaborate with other finance/accounting department staff to streamline the procure-to-pay process and optimize vendor terms
• Lead the Accounts Receivable (AR) function, including monthly invoicing, cash application, and collection activities by utilizing the provided A/R software
• Supervise the AR team, providing guidance, training, and regular performance feedback and assessments
• Review and approve Big Brothers Big Sisters (BBBS) agency invoices, credit memos, and adjustments to ensure accuracy and adherence to established guidelines
• Oversee the cash application process, ensuring accurate and timely posting of agency payments
• Collaborate with appropriate departments to resolve billing and collection issues and foster positive customer relationships
• In partnership with the Resource Development (RD) department, reconcile revenue between Intacct and CRM systems
• Monitor daily cash flow to ensure adequate liquidity for operational needs while optimizing cash balances across accounts
• Generate regular AP and AR reports, analyze trends, and provide insights to senior management
• Assist in month-end and year-end closing processes, including account reconciliations, journal entries related to AP and AR transactions, and cash forecasting for future periods. Relevant accounts include receivables and deferred revenue, allowance for doubtful accounts, accounts payable, and operating bank accounts
• Ensure compliance with accounting standards and internal controls in all AP and AR activities
• Identify opportunities to enhance AP and AR processes, automation, and efficiency
• Implement best practices to minimize errors, reduce processing time, and optimize working capital management
• Assist with annual audit and PBC schedules
• Lead, motivate, and develop the AP/AR team, fostering a collaborative and high-performance work environment
• Provide guidance on complex transactions, escalate issues as needed, and facilitate cross-functional collaboration
• Recruit, train, retain, and cultivate professional development of direct reports
• Create a dynamic, supportive, and effective team that is impactful across the BBBSA and the Big Brothers Big Sisters Network
• Lead and manage resources (people and capital) that retain and cultivate positive, measurable success
• Monitor progress against performance targets; implement countermeasures as needed
• Demonstrates a commitment to BBBSA’s shared leadership competencies and organizational values
• Provides consistent follow-up regarding assigned projects and after meetings
• Cultivates an environment where all team members feel valued, included, and empowered to achieve their potential
• Manages related and other duties as assigned in support of department and business needs

Preferred Qualifications

• Experience in a nonprofit environment and/or public accounting is preferred but not required
• Working knowledge of these systems is considered a plus
• Excellent verbal and written communications skills
• Excellent organizational skills and attention to detail
• Acuity for reading computer screens and/or documents and making changes as necessary/required
• Analytical abilities and multitasking to identify problems and recommend solutions
• Accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines
• Use best practices and demonstrate up-to-date knowledge and skills in technology
• Excellent interpersonal and customer service skills
• Ability to work independently and collaboratively in a fast-paced environment
• Professional demeanor and strong interpersonal skills
• Advanced problem-solving skills and a proactive approach to tasks
• Demonstrated discretion and ability to handle confidential information with integrity, discretion, and a professional approach

Benefits

100% Remote