Remote Freelance Account Manager

Summary

The job is for an Account Manager at Klick Health, a rapidly growing life sciences company. The role involves managing day-to-day projects, maintaining client relationships, understanding industry dynamics, and collaborating with internal and external teams to execute projects within budget and on time.

Requirements

• 4+ years client services experience in the advertising industry
• 2+ Years pharmaceutical/healthcare advertising experience required
• Experience of working on Veeva Promomat system to upload projects for client approval
• Comfortable managing a budget of 1-2M in revenue
• Experience participating in brand planning
• Launch experience is a plus
• Intake of new client opportunities and brief coordination
• Setup, and participate in client meetings, provide follow-up and recap notes
• In partnership with Project Management, review and create scopes of work
• Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively
• Maintain relationships with Manager and Sr. Manager level clients
• Strong presentation and communication skills
• Understanding of marketing communications and regulations of the pharmaceutical/healthcare industry
• Understanding of the local market cultural dynamics, native language of official communication
• Should be proficient in English
• University degree required, MBA a plus
• Travel: As needed travel to the client, mainly within the country. Valid passport is required
• Comfort with and enthusiasm for integrating AI into your work

Responsibilities

• Manage day to day projects and assure the delivery of those projects on time and within budget, while maintaining high client satisfaction
• Collaborate with your team internally and externally (with vendor/partners) to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements
• Handle Veeva Promomats uploads and client feedback gathering
• Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations
• Support delivery on key brand objectives, ensuring they seamlessly integrate into our strategic recommendations
• Assist with project budgets with direction from your leadership
• Collaborate with cross-functional teams in the delivery of launch programs
• Maintain an action and solution oriented approach at all times
• Ensure that all communications reflect Klick Health standards and contribute to a positive client experience

Benefits

• #LI-Remote
• #LI-AS1