Front Desk Customer Service Representative
closednahc.io
πTaiwan
Job highlights
Summary
The Front Desk / Customer Service Representative is the first point of contact for clients in a premium co-working space. They are expected to greet guests, manage room bookings, provide administrative support, and assist in resolving customer issues. A professional demeanor, service-oriented approach, and ability to multitask are required.
Requirements
- Proven work experience in a front desk, receptionist, or customer service role is preferred
- Strong written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills and the ability to multitask and prioritize tasks
- Fluent in English is must
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen, and forward incoming phone calls
- Manage room bookings and maintain a tidy reception area
- Provide administrative support including scheduling appointments, preparing meeting rooms, and handling mail and deliveries
- Assist in resolving any customer issues
This job is filled or no longer available
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