Functional Architect

closed
Hitachi Solutions Logo

Hitachi Solutions

๐Ÿ’ต $125k-$175k
๐Ÿ“Remote - United States

Summary

Join a global solutions integrator passionate about designing and delivering cutting edge cloud solutions as a Dynamics CE Functional Architect. Drive Dynamics CRM implementations through all project phases, serve as clients' main point of contact, identify client requirements, design system architecture, conduct end-user training, and present tailored demonstrations of the technology solution.

Requirements

  • Strong CRM industry and product knowledge
  • 6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect
  • 4+ years of experience in system design (8+ years for a Senior Architect)
  • 4+ years implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... (8+ years for a Senior Architect)
  • Familiarity with relational database concepts
  • Strong Business Analysis skills including requirements and business process elicitation & documentation
  • Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors
  • Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed

Responsibilities

  • Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy
  • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements
  • Identify the client's sales, marketing and customer service requirements through discovery meetings
  • Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements
  • Conduct end-user training and create and maintain knowledge transfer documentation
  • Develop and continue to refine CRM implementation standards and tools
  • Present tailored demonstrations of the technology solution

Preferred Qualifications

  • Bachelorโ€™s Degree in Computer Science, CIS, Engineering, or related field is preferred; work experience in lieu of a degree will be considered
  • Microsoft CRM Application certification a plus (such as MB-200, MB-210-240,ย MB-600, MB2-710, +/or MB2-716)
  • Business Analysis Certification (CBAP or similar), Certified Scrumย Product Owner (CSPO) or other related industry certifications
  • Microsoft SharePoint and Business Intelligence experience a plus
  • Experience in manufacturing, insurance and/or banking industries
  • Experience with Azure DevOps or similar tools

Benefits

  • Bonus Plan
  • Medical, Dental and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Paid Time Off
  • Flexible Work Arrangements including Remote Work
This job is filled or no longer available