The RealReal is hiring a
Gemology Expert in United States

Summary

The job is for a Gemology Expert I at The RealReal, a company specializing in authenticated resale luxury goods. The role involves supporting the Fine Jewelry and Watch department, teaching team members, maintaining standards, and conducting research. The employee will work with various teams and contribute to projects as directed by management.

Requirements

• 3+ years jewelry industry experience
• Bachelor’s degree from an accredited college or university
• GIA Graduate Gemologist diploma
• Fluency in GIA grading standards for diamonds, colored stones and pearls
• Intermediate to advanced technical expertise, including gemological identification of material, synthetics, treatments and related equipment, secondary market pricing principles and weight estimation know-how and proficiency
• The ability to prioritize multiple time-sensitive tasks and/or escalate issues
• The skills to work effectively and collaboratively in teams and cross-functionally to meet shared goals and deadlines
• Attention to detail, strong organizational and communication skills, geared towards large groups
• Solid analytical skills

Responsibilities

• Teach and apply complex concepts as part of building a knowledgeable and efficient Fine Jewelry Specialist production and Luxury Consignment Office teams and support inbound supply
• Promote quality expectations and hold the team accountable, in partnership with Production management; ensure standards and adherence to SOPs through hands-on-training, routine assessments and audits
• Uphold accuracy, consistency and quality of: standards and methodologies, information sources and reference guides, gem identification and grading, weight estimation, pricing, performance metrics and system information
• Maintain gemological and industry knowledge of identification, grading, synthetics, treatments, equipment, pricing and market trends; inform management of important activity and essential information and update internal references
• Support Fine Jewelry Production, Luxury Consignment Office and Consignor/Customer Service teams in gem identification and pricing research, and inquiry response
• Contribute to copy and cataloging for notable and high value product
• Collaborate on projects and research, as directed by management, including in-house training, educational and reference materials and SOPs
• Ensure all laboratories are equipped with necessary and functioning tools, including performing regular maintenance and calibration

Preferred Qualifications

• Laboratory experience
• Concentration or advanced degree in Mineralogy or Geology

Benefits

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• Unlimited Discretionary Time Off (DTO) & 10 Paid Holidays
• State of the art, climate-controlled warehouse facility