Global Benefits Coordinator

Summary

Join Anaplan's Global Benefits Team as a Global Benefits Coordinator, reporting to the Manager, Global Benefits. Oversee and manage employee benefits globally, providing first-line support for employee inquiries through the ticketing system. Process benefit enrollments, changes, and terminations, maintaining accurate employee records and benefit data. Develop employee-facing materials and advocate for engaging communication strategies across various geographies. Prepare monthly reports for local brokers and support employee engagement events and well-being initiatives. Conduct policy research and collaborate with the People Operations team on projects and ad-hoc tasks. This role requires strong communication, attention to detail, and the ability to troubleshoot benefit-related issues.

Requirements

• Bachelor's degree or equivalent HR Experience
• 1-2 years of HR experience
• Proactive ability to engage with stakeholders to get work completed on time working autonomously with confidence but knowing when to ask for support
• Ability to maintain a high level of confidentiality
• Accuracy and attention to detail are critical
• Ability to troubleshoot and resolve benefit-related issues
• Strong oral and written communication skills, with an understanding of global cultural differences

Responsibilities

• Oversee and manage various employee benefits across the globe
• First-line support for employee queries coming through our ticketing system. Responding and triaging as necessary
• Process employee enrollments, changes, and terminations related to benefits
• Maintain accurate employee records and benefit data
• Prepare and develop employee-facing materials including guides and intranet
• Be an advocate for communication and explore new ways to engage with employees across a broad geography
• Provide monthly reports to local brokers ensuring our census data is kept up to date
• Support the management and operation of employee engagement events across the globe
• Support in projects and initiatives covering well-being for employee groups across all of Anaplan
• Policy research and management across all of Anaplan to support employee benefits and HR-wide initiatives
• Work with People Operations team on projects and ad-hoc work demands