Global Care Team

Summary

Join Wellthy's Care Team as a Care Coordinator or Care Adviser and help families navigate the complexities of caregiving. As a Care Coordinator, you'll be the primary point of contact for families, guiding them through care logistics and building strong relationships. Care Advisers support Care Coordinators by executing care-related tasks and conducting research. This is a remote, global opportunity with locations in France, Ireland, the United Kingdom, Singapore, and India. Wellthy values diverse backgrounds and perspectives, and encourages applications even if you don't meet all qualifications. The role requires a strong internet connection, a quiet workspace, and adherence to data security protocols.

Requirements

• Ability to work in a fast-paced environment
• Flexibility
• Creativity
• Comfort with a constantly evolving environment
• Strong internet connection
• Quiet space to take calls
• Professional (distraction-free) environment
• Private, secure (not public) internet and phone access
• Ability to safely and securely accommodate sensitive information
• Work from a private, dedicated, distraction-free space

Responsibilities

• Guide Wellthy families through the complexities of caregiving
• Manage the logistics of care
• Build strong relationships with families
• Prioritize families' unique care needs
• Develop comprehensive care plans
• Oversee the ongoing needs of families
• Coordinate medical appointments
• Research providers
• Track medications
• Manage medical bills
• Assist with insurance and facility vetting
• Ensure seamless, high-quality service in collaboration with Care Advisers
• Execute care-related tasks with precision and efficiency
• Conduct research
• Complete tasks
• Deliver high-quality results for members

Preferred Qualifications

• Background in healthcare, social work, or care management
• Experience navigating insurance, medical billing, or caregiving logistics
• Strong research and problem-solving skills
• Ability to manage multiple tasks efficiently
• Fluency in English, French, German, Spanish, Arabic, Hebrew, Dutch, Italian, Portuguese, Swedish, Norwegian, Danish, Mandarin, Cantonese, Japanese, Korean, Hindi, Bengali, Malay, Thai, or Vietnamese