Global Distribution And Reseller Program Manager

Summary

Join Ivanti as the Global Distribution and Reseller Program Manager and support the strategy, implementation, and ongoing support of global Distribution and Value-Added Reseller partner programs. You will manage and execute global programs, build compelling business cases, and represent Ivanti to Distribution and Reseller executives. The ideal candidate is a self-starter, detail-oriented, and results-driven with strong interpersonal skills and executive presence. Experience in Distribution and VAR environments, understanding of market conditions, and the ability to work in a matrixed environment are crucial. You will drive continuous improvement, prepare channel dashboards, collaborate with internal and external teams, and manage program initiatives. Reporting directly to the Vice President, Global Partner Programs & Strategy, this role requires a Bachelor's degree and 10-15 years of relevant experience.

Requirements

• Bachelor's Degree and minimum of 10-15 years of channel sales, programs and operations experience
• Channel sales experience to understand the urgency of sales teams and how to process orders
• Strong Channel Programs experience and understanding of partner incentives, related marketing, and enablement elements that drive partner behaviors to provide optimal partner experiences
• Strong Channel Operations experience or similar sales operations experience / skills
• Strong business acumen & Executive Presence
• Experience with channel programs and tools
• Demonstrated ability to work independently and proactively under pressure, managing several projects simultaneously with minimal supervision
• Ability to work effectively and collaboratively in a global team environment
• Demonstrated negotiation, verbal, and written communication skills
• Basic understanding of key technologies and markets, competitive forces, and trends
• Strong presentation skills
• Excellent interpersonal/customer relations skills
• Strong sense of initiative and detail for channel operations and programs
• Ability to assess complex situations and provide solutions for operational efficiency and improving partner experience

Responsibilities

• Drive continuous improvement and alignment of the partner consulting services and technical support programs
• Maintain the day-to-day operational activities tied to the Ivanti Managed Services business for the Ivanti partner ecosystem
• Prepare channel dashboards and pull data points for sales teams and channel leadership tied to Professional Services and MSP partner performance
• Work with internal teams to improve end-to-end partner experience, operationalize program framework & sales processes, & roll out channel offers and incentives
• Work in collaboration with the Partners, Field Channel Management and Marketing to support the roll out and channel adoption of programs and initiatives globally
• Create, deliver, and maintain program content and collateral (presentations, program guides, bulletins, and communications) by leveraging internal resources
• Work with cross-functional teams to improve partner program processes and resolve partner program issues
• Manage, track and report specific program initiatives
• Develop a working understanding of the Ivanti partner policies, processes, and systems (PRM, Salesforce, etc)
• Capture, analyze and report on partner program operational KPIs/metrics
• Ability to present partner program overview to new partners, field sellers and assist in onboarding new partners
• Work with cross functional team members to review partner experience across Partner Journey (recruitment, on-boarding, and ramp to revenue process) to drive strong partner loyalty
• Keep current on competitive programs and industry trends

Preferred Qualifications

• MBA
• Channel experience at a fast-paced company