Global Transport Execution Expert

Summary

Join Bosch and contribute to the development of a digital and automated transportation ordering process on a global scale. As a Global Subject Matter Expert for overland transport execution processes, you will steer the global transport execution functional team, define requirements, KPIs, and processes, and ensure continuous improvement. You will also be responsible for training and coaching regional key users, providing expert consultation, and leading process improvement projects. This role requires strong experience in transport operations and processes management, knowledge of transport management systems, and excellent communication and interpersonal skills.

Requirements

• Fluent English language knowledge, German is an advantage
• More than 5 years of relevant experience in transport operations and processes management
• High level knowledge of transport management systems and ticketing systems such as ServiceNow
• Strong interpersonal and communication skills (including oral, written, collaboration and presentation skills)
• Project management experience in development, implementation and change management
• Openness and curiosity to search for and try out for new technologies/softwares

Responsibilities

• We integrate transport and shipping processes and build a digital & automated transportation ordering process with our freight forwarders on global scale, re-defining how the transport ordering and execution works @Bosch
• You will strengthen our world-wide team which is responsible for global process integration
• You will coach regional key users in execution departments as a process expert, provide trainings and support in incident handling as 3rd level support as well
• You will be the first point of contact for providing expert consultation of transport execution topics for other departments and projects
• Conceptual work on process improvements and system developments
• Acting as a global subject matter expert for the overland transport execution processes and transport related exception management
• Steering the global transport execution functional team
• Responsible for requirement engineering, KPI and process definition, documentation, and training concepts creation within the SME area
• Ensure the continuous improvement within overland transport execution processes
• Responsible that processes are in line with legal requirements and company policies (confluence)
• Lead and participate in process improvement projects to improve product quality, decrease cost, and improve product performance
• Cooperation with other departments focusing on process harmonization and improvement, search for weak points and make suggestions for management on development areas
• Recommend and implement new technologies to improve efficiency within transport execution and transport exception management

Preferred Qualifications

• On hand experience with using of continuous improvement methodologies, lean six sigma certification (black, green belt) is an advantage
• Advanced MS 365 knowledge, Visio and MS SQL knowledge is an advantage

Benefits

• We review and increase your competitive base salary annually, offer performance-, loyalty-, and referral bonus
• We believe in a Life-Long Learning approach, so you can take advantage of several technical and soft skill trainings and language courses
• We have a wide range of programs to choose from, even if its leadership, expert or project development you are aiming for. We also offer mentoring and coaching opportunities, we have PhD program and we offer international assignment possibilities
• You can work from our activity based offices designed for creativity and efficiency or from home while enjoying flexible working hours . We offer childcare possibilities and sabbatical option
• We provide free professional consultants for any personal, legal, financial or health related issues. You can benefit from our developing onsite medical center and organized regular health checkups
• You can use your annual cafeteria allowance flexibly for family support (e.g. tax-free kindergarten and nursery allowances), health care , mobility (car sharing services) and recreation . You can enjoy our onsite canteen, we support when you work from home and if you live far, we cover your commute costs . We also appreciate your loyalty with jubilee gift and extra jubilee holiday
• We are committed to sustainability , we value that everyone is different and that diversity makes us truly successful. We also take social responsibility seriously and regularly organize charity actions, blood donations and support worthy causes
• Team building activities and community events are also part of our everydays. We like to come together for a good summer party or family day