Remote Growth Manager

Summary

The job is for a Sales or Account Manager at MarketerHire, a rapidly growing talent marketplace and on-demand staffing platform. The role involves connecting new customers with marketing resources and nurturing accounts. The position requires excellent customer service skills, organization, self-motivation, and attention to detail.

Requirements

• 1-3+ years of experience in a marketing role or as an Account Manager at a marketing agency
• Excellent customer service skills and exceptional communication skills (both written and verbal)
• Organization and diligence to stay in regular contact with clients and new leads
• Highly motivated and continuously strive for personal and professional improvement
• Develop deep knowledge of MarketerHire’s value proposition and connect to client’s needs
• Possess a positive, confident, and determined demeanor
• Flourishes in a competitive and fast-paced environment
• Must be willing to help your teammates, share your knowledge with them, and learn from them

Responsibilities

• Research assigned leads and clients to better connect with them, understand their needs, and identify marketing opportunities
• Conduct consultation calls with assigned new leads and determine if they are a fit for MarketerHire
• Establish strong relationships with all prospective customers and own customer experience from lead-in to contract signed and beyond
• Check-in with current and past clients on an ongoing basis to assess overall satisfaction with service and opportunities to place additional marketing resources
• Manage disputes with clients as they arise and work with them, the marketer, and MarketerHire Talent team to find the best resolution
• Remain highly knowledgeable about marketing industry trends, market activities, and competitors
• Keep all deals up to date in HubSpot including logging and tracking all correspondence over email, phone, and text
• Track your performance against the team and individual goals and proactively collaborate with Team Lead on how to improve performance
• Be highly responsive to all internal and external communications