Growth Operations

Summary

Join Hugging Face as our first growth operations hire and play a crucial role in scaling our Hub. This role requires developing and executing go-to-market strategies, analyzing customer data, managing partnerships, collaborating with engineering teams, optimizing operations, and reporting on growth metrics. The ideal candidate possesses a business or engineering background with proven growth experience in a fast-growing company. A solid understanding of technology, a passion for innovation, strong data interpretation skills, and excellent communication are essential. Bonus points are awarded for experience with analytical tools, APIs, and AI/ML companies. Hugging Face offers various benefits, including flexible working hours, remote options, health benefits, flexible parental leave, paid time off, and company equity.

Requirements

Graduated from a business or engineering school, you have a proven track record in growth, business operations, or a related field in a fast-growing/start-up like company

Responsibilities

• Develop and execute go-to-market strategies to acquire and retain customers, focusing on growth opportunities
• Analyze customer data and market trends to identify growth potential and inform business decisions
• Manage strategic partnerships and developer relations, fostering collaborations that expand our reach
• Collaborate with our engineering teams to align operations with growth objectives
• Optimise our operations to support scalability and efficiency
• Track and report on growth metrics to measure impact and guide strategic decisions

Preferred Qualifications

• A solid tech savvy understanding, complemented by business acumen
• A passion for continuous learning and innovation in growth strategies
• A strong ability to interpret data and derive actionable insights
• Experience in formulating business strategies to drive growth
• Excellent written and verbal communication skills for cross-functional collaboration
• A team-oriented approach with the ability to thrive in a dynamic environment
• A startup mindset, with the ability to thrive in fast-paced and evolving environments
• Experience with SQL, Python, or other analytical tools to extract and analyze data
• Knowledge of APIs and integrations to enhance workflow automation
• Prior experience in a high-growth AI/ML-driven company

Benefits

• Flexible working hours and remote options
• Health, dental, and vision benefits for employees and their dependents
• Flexible parental leave
• Paid time off
• All employees have company equity as part of their compensation package
• Reimbursement for relevant conferences, training, and education