Growth Specialist

Summary

Join Cleo, a fast-growing fintech unicorn, as a Growth Specialist to accelerate user engagement. You will be part of the New Bets pillar, focusing on testing and growing new features and revenue streams. Collaborate with Product Managers, Marketing, and Analytics to test, iterate, and scale new ideas. Drive long-term growth through data analysis, product ideation, and experimentation. Identify and prioritize growth opportunities, influencing roadmap and resource allocation. Execute projects with engineering, product management, and data science teams. Share customer insights to refine targeting, messaging, and product development. Stay updated on industry trends and growth techniques.

Requirements

• 2–4 years of experience in a growth, product marketing, or CRM-focused role at a fast-paced, product-led company
• Strong delivery mindset, you thrive on executing quickly, staying organised, and unblocking others
• Strong analytical understanding and able to break down complex problems into manageable growth levers
• Comfortable using SQL to dig into data or collaborate with analysts to identify opportunities
• Experience working with owned marketing channels such as CRM, email, or in-app (Customer.io, Braze, Hubspot, etc.)
• Excellent communicator and collaborator, you’re proactive and always keep stakeholders in the loop
• Curious, adaptable, and always looking for ways to improve and iterate based on results
• Experience working closely with PMs and marketing t o run fast, test-and-learn cycles
• A passion for understanding users and creating experiences that drive engagement

Responsibilities

• Drive long-term growth of Cleo products and features through a combination of data analysis, product ideation, and experimentation to optimise product experience
• Use data to understand trends in user behaviour and product usage to influence strategy
• Identify opportunities to drive growth and prioritize them to maximise long-term growth
• Use these opportunities to feed into road mapping and resource allocation
• Execute on projects by working closely with engineering, product management, data science and other members of product teams to land impact on product goals
• Support areas of the business and squads to understand how they can progress towards their goals faster
• Lead experimentation from designing tests to analysing results in order to make launch decisions
• Collaborate across squads, ensuring transparent communication and efficient stakeholder management
• Share customer insights to refine targeting, messaging, and product development
• Stay updated on industry trends and growth techniques
• Coordinate with cross-functional teams to ensure seamless execution of growth initiatives

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan
• Flexibility
• Work where you work best
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme