Head of Business Intelligence

Summary

Join The Motley Fool's Business Intelligence team as its Head of Business Intelligence, reporting to the Chief Technology Officer. Lead and mentor a team, developing and implementing a BI strategy aligned with company priorities, focusing on subscription growth and member engagement. Deliver high-impact BI initiatives, collaborate extensively with Finance, Marketing, and Product teams, and facilitate regular reporting and performance reviews. Translate complex data for executive audiences, champion data-driven decision-making, and spearhead AI/ML initiatives. This role requires extensive experience in business intelligence, analytics, and team management within subscription-based business models, along with strong technical and leadership skills.

Requirements

• Experience: 7+ years in business intelligence, analytics, or data leadership roles, with a minimum of 3 years in team management
• Extensive experience in subscription-based business models with a focus on optimizing LTV, CAC, churn, and retention
• Strong expertise in marketing analytics and analyzing marketing data in subscription businesses
• Demonstrated understanding of financial metrics, calculations, and a proven track record of influencing business decisions through data insights
• Proven ability to foster strong relationships with senior stakeholders, serving as a trusted thought partner
• Experience collaborating with Finance, Marketing, and Product teams to align insights with business objectives
• Proficiency in dashboarding tools (Tableau, ThoughtSpot, Power BI) and SQL
• Strong background in statistical analysis, experimental design, and predictive modeling
• Experience building and managing scalable data reporting environments and promoting data self-service
• Hands-on experience with AI/ML applications, including predictive analytics for customer behavior and churn, content recommendation personalization, and sentiment analysis for customer insights
• Familiarity with data catalogs, metadata management, and data governance frameworks
• Exceptional communication and storytelling capabilities, particularly in translating complex data for executive audiences
• Strategic mindset with a proven history of converting analytics into tangible business outcomes
• Experience in mentoring, leading, and scaling high-performing BI or analytics teams
• High degree of emotional intelligence and a service-oriented mindset

Responsibilities

• Represent BI to C-suite stakeholders across Marketing, Product, Finance, and Operations
• Lead The Motley Fool’s Business Intelligence team, fostering a culture of curiosity, excellence, and impact
• Develop and implement a BI strategy aligned with company priorities, emphasizing subscription growth, retention, and member engagement
• Deliver high-impact BI initiatives that enhance clarity, efficiency, and business performance
• Collaborate extensively with Finance to support forecasting, strategic planning, and aligned insights
• Facilitate regular reporting and performance reviews with leadership to interpret results and pinpoint growth opportunities
• Direct the creation of clear, actionable insights, KPI-driven reports, and scalable dashboards
• Champion tools and practices that facilitate self-service, data governance, and informed decision-making
• Identify knowledge gaps proactively, uncover emerging trends, and propose data-informed strategies
• Spearhead experimentation, predictive modeling, and AI/ML initiatives
• Lead revenue forecasting and modeling efforts to support strategic decision-making

Preferred Qualifications

• Background in fintech, financial services, investment platforms, or subscription-based media
• A personal passion for investing, the stock market, or financial literacy, ideally as an informed individual investor

Benefits

• Flexible, remote work environment (*see our open states above)
• No “vacation policy” (not to be confused with a “No vacation” policy)
• Generous fully-paid parental leave
• $1,000 annually to invest in stocks of your choice
• Super low premiums for medical, dental, and vision coverage
• Comprehensive compensation package, including company equity