Beam Impact is hiring a
Head of Client Strategy in Worldwide

Summary

The job description is for a Head of Client Strategy role at Beam, a fast-growing company that aims to shift $10B from brands to nonprofits by creating a loyalty program. The role involves expanding the network of mission-driven brands, optimizing the client strategy playbook, and collaborating with other teams to set targets and strategies.

Requirements

• 6-12 years of experience in Client Strategy / Partner Success experience at a high-growth SaaS company, including at least 2 years of managerial experience
• Having joined a SaaS org at an early stage (Seed, Series A, Series B) and having scaled within it over 2+ years
• Having previously owned a revenue-related KPI and having had experience communicating ROI to partners
• Client Strategy / Partner Success experience at an ecomm enablement company

Responsibilities

• Build and lead Beam’s Client Strategy org
• Collaborate with Beam’s CEO, Head of Sales, and Chief of Staff in setting net dollar retention targets and strategy
• Establish foundational process for the growing Client Strategy team
• Own the optimization of Beam’s existing Client Strategy playbook, especially by vertical
• Coach Client Strategy Leads in effectively and efficiently responding to partners’ requests and concerns
• Develop cross-functional channels to QA integrations and report any issues to Beam’s Engineering / Product teams
• Collaborate with Beam’s CEO & Head of Sales to ensure the expansion of key strategic partnerships
• Identify new strategies to grow brand partnerships and maximize partner happiness
• Synthesize partner requests into potential new features, and work closely with our Product team to add requested new features to our product roadmap
• Work closely with Product & Beam's CTO to identify opportunities to productize and automate ROI storytelling and visualization

Benefits

• Unlimited PTO with a required minimum of at least 2 weeks off per year
• Flexible work from home policy
• Competitive salary
• Significant company stock options
• Partial 401k match
• Healthcare, vision, dental fully covered
• Paid parental leave for all parents
• $100 / month in wellbeing stipend to be used at your discretion (e.g., gym membership, mental health resources like yoga classes & meditation app subscriptions)
• $750 / year in professional development (e.g., conferences, courses, books)
• Option to work in our gorgeous NYC HQ with sunlight, plants, drinks, snacks, music and energy
• Regular team events and volunteering
• Regular on-sites every 4-6 months for the entire Beam team to come together for team-building in NYC
• $1,000 referral bonuses for every new member of the growing Beam team that you send our way