Remote Head of Clinical Operations

Summary

Join us and help change mental healthcare for the better. At Headway, we aim to support our providers in offering high-quality, safe, and effective clinical care. As the Head of Clinical Operations, you will build and lead a high-performing team, driving operational excellence and owning clinical quality oversight across our provider network.

Requirements

• 12+ years of experience in clinical operations or strategy at high-growth companies
• 5+ years of experience managing high-performing teams
• Experience in developing and managing organizational policies, procedures, and systems
• Excellent communication skills
• Ability to thrive in fast-paced, dynamic environments

Responsibilities

• Build and lead a high-performing Clinical Operations team
• Partner with cross-functional teams to align on strategy, execute initiatives, and achieve company-wide goals
• Oversee clinical quality network oversight in collaboration with clinical leadership
• Lead the recruitment, training, and support of an A+ provider peer network
• Act as the main liaison for physician and clinical staff relations
• Manage financial planning and budgeting for the clinical operations function

Benefits

• Salary information based on geographic location (Group A, B, or C)
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development