Head Of Gtm Systems

Summary

Join Vercel as the Head of GTM Systems, a results-oriented, deeply technical role responsible for the strategy, administration, and scaling of our GTM tech stack. Reporting to the Sr. Director, Head of Revenue Operations, you will develop and execute a robust systems roadmap aligned with company priorities. This involves building and managing a team, partnering with stakeholders, and implementing impactful solutions. You will leverage your expertise in Salesforce architecture and GTM engineering to enhance operational efficiency and drive revenue growth. This high-impact role offers high autonomy and the chance to shape the future of Revenue Operations at Vercel. The ideal candidate possesses extensive experience in GTM operations and systems, particularly within a technical SaaS environment.

Requirements

• 8+ years of experience building and owning GTM operations and systems
• Expert proficiency in Salesforce architecture and hands-on GTM engineering skills, with experience managing complex systems and implementations
• Deep knowledge of tooling, activities, and administrative best practices across the full revenue lifecycle—including Salesforce, CPQ solutions, and adjacent tools like Outreach, ZoomInfo, Tray, and Gong
• Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams
• Excellent ability to hire, develop talent, and lead high-performing teams
• Highly collaborative, with a proven ability to influence stakeholders, attention to detail, and an exceptional sense of ownership
• Comfortable with ambiguity—able to spot opportunities, prioritize effectively, and deliver scalable solutions while balancing short-term needs with long-term scalability

Responsibilities

• Build and drive a scalable GTM systems roadmap that aligns with business goals—integrating seamlessly with existing platforms (Salesforce Sales & Service Cloud core)
• Design and implement system solutions and workflows that align with business goals, focusing on automation, data integrity, and scalability—leveraging a team of internal and external Admins and Architects
• Effectively partner with stakeholders across Sales, Marketing, Customer Success/Support and Operations to define business requirements, design system enhancements, and implement impactful solutions
• Evaluate, implement, and maintain GTM technology solutions, focusing on seller productivity, operational efficiency, and scalability while maintaining robust security controls and permissions
• Establish and enforce best practices for system design, Salesforce governance, documentation, and data integrity, ensuring accurate and consistent data across platforms
• Build, mentor, and manage a team of GTM Admins/Architects (including contractors), fostering a culture of innovation and collaboration, and driving professional development
• Oversee complex projects, continuously assess emerging technologies, and implement solutions to enhance GTM workflows, analytics, reporting, and tool adoption

Preferred Qualifications

• Experience in technical SaaS offering is strongly preferred
• Experience with product-led growth motions is a plus

Benefits

• Great compensation package and stock options
• Inclusive Healthcare Package
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays
• Remote Friendly - Work with teammates from different time zones across the globe
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed