Head of Product

Summary

Join Brightwheel as the Head of Product & Design and oversee all aspects of product management and design. You will ensure the delivery of high-quality products meeting customer needs and business objectives. Build and lead a world-class team, establish efficient processes, and partner cross-functionally. Develop a company product roadmap aligned with company objectives and customer needs. Lead the end-to-end product development process, from ideation to launch. Recruit, coach, and develop a high-performing team, fostering a culture of collaboration and accountability. Partner with various stakeholders to align on priorities and strategies. Translate company goals into actionable product plans, ensuring measurable results.

Requirements

• Proven track record of shipping high-quality, high-impact products at scale. Experience building 0 to 1 and scaling 1 to 10 products
• Strong user empathy, product intuition, and decision-making capabilities. Ability to prioritize initiatives using data and logical frameworks
• Experience leading large, complex teams (Direct line teams of 20+, 100+ engineers). Skilled at hiring, developing, and retaining top talent while fostering high standards
• Bias for action, strong problem-solving skills, and the ability to make decisions quickly with incomplete data
• Demonstrated success influencing senior leaders, aligning cross-functional stakeholders, and driving company-wide initiatives

Responsibilities

• Establish the Company Product Roadmap: Develop a clear and compelling roadmap, in partnership with our CEO that aligns with company objectives and customer needs
• Enable High Quality Product Development: Lead the end-to-end product development process, from ideation to launch, ensuring technical feasibility, design excellence, and customer satisfaction. Drive operational excellence
• Build and Lead Teams: Recruit, coach, and develop a high-performing Product & Design team, cultivating a culture of ambition, collaboration, and accountability
• Cross-Functional Leadership: Partner with Engineering, Marketing, Customer Success, and other key stakeholders to align on priorities, roadmaps, and go-to-market strategies
• Drive Business Outcomes: Translate company goals into actionable product plans, ensuring consistent delivery of measurable results that contribute to business success

Benefits

• Premium medical, dental, and vision benefits
• Generous paid parental leave
• A flexible paid time off policy
• A monthly wellness and productivity stipend
• A Learning & Development stipend