Tide is hiring a
Head of Product

Summary

Join us in our mission to empower small businesses and help them save time and money. As a Head of Product, you'll be responsible for driving the strategy, vision, and roadmap through effective prioritisation and mastery of your domain(s), working closely with the SVP of Product.

Requirements

• You have at least 10 years of experience within product management with deep exposure to the full product development lifecycle, especially iterative product discovery
• You are a strategic thinker and a pragmatic executioner with a proven track record of driving product innovation and achieving results
• You still enjoy getting involved in hands-on product management; this is a new team, so we are still scaling
• You love to and effectively coach teams and individuals to success, whether through hands-on engagement, showcasing what good looks like, or servant leadership. You have the battle scars that enable you to naturally guide and inspire others
• You easily identify opportunities for improvement (whether it be new processes, people investments, tooling, etc.) and drive the required changes with impact and agility
• You enjoy and have mastered navigating ambiguous and greenfield areas; identifying the incremental steps to progress, clarity on key milestones, and making timely adaptations to plans
• You have perfected how to adapt your communication style to resonate at all levels, including senior leadership. You are an excellent communicator and storyteller in both spoken and written English
• Outcome-focused, you are excited by driving tangible impact for both users and the business and can confidently pivot to ensure this
• User-obsessed, you navigate how to build exceptional end-to-end experiences (you care about great UX and have an eye for the details) that resonate with consumers with differing needs
• You can define the right metrics and evaluate the nuances of both quantitative and qualitative data to understand what to do next
• You understand the importance of good discovery and have perfected the craft; confidently driving incremental (in)validation within the problem and solution space
• You excel at simplifying and cutting through complexity and ambiguity, passionate about solving problems and finding innovative solutions

Responsibilities

• Owning multiple product domain(s) from conception to implementation and beyond
• Establishing new customer-facing and internal platform products, as this is a newly formed group
• Playing a global role by building for our growing international user base (currently within the UK, India, and Germany) across both mobile and web
• Part of the foundational platform team driving the overall user and product experience across Tide
• Working within an interdisciplinary role: you will work with Design, Engineering, Analyst, and Product Marketing, as well as other product groups across Tide, to deliver a world-class product
• Driving product discovery together with the product triad (engineering and design) and rapidly building prototypes by using qualitative and quantitative data to operationalize them
• Being seen as a key leader within the experience foundations group, confidently and effectively communicating on strategic as well as tactical topics across the business
• Evangelising the voice of the customer and your product area, inspiring your team and stakeholders to align with your product vision
• Managing other product managers and leading team members as we scale and grow this foundational team
• Leading your team to deliver on ambitious goals and product outcomes; confidently applying continuous feedback frameworks and translating user value into business outcomes
• Driving transformation from the front in terms of agile ways of working, organisational, and product development

Benefits

• A competitive salary
• Share options
• Flexible working options
• 25 days holiday with the option to take 5 extra days of unpaid leave per year
• 3 days paid volunteering or L&D time off per year
• Personal L&D budget of £1,000 professional L&D budget per year
• Group Life Insurance, Vitality Health and Dental Insurance
• Spacious brand-new office by Old Street station, in London, with an all-day snacks bar
• Enhanced family-friendly leave
• Access to a global mental wellbeing platform that provides 1:1 video therapy sessions with accredited therapists and unlimited chat therapy sessions
• Work from home budget
• Team socials - virtual and physical events
• Sabbatical leave