Head of Product Design

Summary

Join Endear as their first dedicated product design lead and own the scaling of their product design function. You will shape the design culture and processes, working closely with the executive team. This critical leadership role will define the future of retail technology at a fast-growing, profitable startup. You'll own the end-to-end product design process, from research to implementation, and lead user research and testing. You will collaborate cross-functionally and build a high-performing design team. This role offers significant impact on a product used by thousands daily and the opportunity to work directly with co-founders.

Requirements

• Proven track record of scaling product design at early-stage startups
• Strong portfolio demonstrating end-to-end product design work
• Ability to balance user needs with business requirements
• Excellence in UI/UX design, interaction design, and visual design
• Strong communication skills and ability to articulate design decisions
• Data-driven approach to design with experience in user research
• Comfort with ambiguity and ability to work autonomously
• Very comfortable in Figma and similar tools
• Very comfortable with handing-off designs to engineering teams
• 7+ years of product design experience
• Multiple years of experience at early-stage startups
• Track record of building and scaling design functions from scratch
• Experience working directly with executive teams and stakeholders
• History of mentoring other designers and leading design initiatives

Responsibilities

• Own end-to-end product design process, from research and ideation to high-fidelity designs and implementation
• Lead user research and testing initiatives
• Build design team culture, processes, and hiring as the company scales
• Collaborate cross-functionally with engineering, product, and leadership teams
• Develop product design strategy aligned with business objectives
• Drive UX improvements driven by customer feedback and data

Preferred Qualifications

• Experience designing complex B2B applications
• Experience with AI-powered design tools

Benefits

• Competitive compensation package with equity
• Comprehensive healthcare including dental and vision
• Home office or co-working space stipend
• Flexible PTO with unlimited vacation days
• Opportunity to shape the future of retail technology