Head of Product Design

Summary

Join Voyage Privé, a leading European travel tech platform, as its Head of Product Design. You will own the end-to-end user experience across all digital touchpoints, defining and executing a design vision that prioritizes both user experience and business impact. Lead a team, collaborating with Product, Engineering, and Data to shape digital interfaces. Embrace AI-native UX thinking, rethinking user experiences enabled by LLMs and AI agents. Conduct user research and experimentation to validate design decisions. Build and scale a robust design operating model, fostering a design-excellence culture. The role requires a strong business mindset, a proven track record in product design, and experience leading design teams. Success will be measured by improved user experience, measurable business impact, and a scalable design system.

Requirements

• Strong business mindset and obsession with outcomes, not output
• Strong portfolio of product design work with real impact on business metrics
• Track record designing native mobile apps with high conversion or engagement performance
• Ability to challenge and push for excellent UI, not just usability
• Experience working with engineering and product leaders to deliver high-velocity, high-quality design
• Leadership experience: team building, coaching, design rituals, DesignOps, etc
• Fluent in Figma, prototyping, research and experimentation tools
• Experience in using AI-based tools such as Lovable

Responsibilities

• Define and lead a design vision fully aligned with product strategy and business goals
• Represent design at the leadership level, influencing roadmap priorities and investment decisions with a user-centric mindset
• Embed a culture of design excellence throughout the digital team and the broader organization
• Lead end-to-end design efforts — from insights to final UI — across web and mobile platforms, ensuring flawless usability and polished, brand-aligned interfaces
• Set a high bar for visual design quality, details, and delight — not just functional UX
• Drive consistency, trust, and elegance in every interaction
• Compare and rationalize design alternatives based on user needs and business impact, clearly articulating pros and cons to support strategic decision-making
• Ensure pixel-perfect implementation of features in collaboration with engineering, through rigorous QA, design specs, and iterative feedback loops
• Anticipate and design for the next generation of user experiences enabled by LLMs and AI agents
• Rethink UX from first principles, going beyond conventional screens and flows to invent new interaction models based on natural language, adaptive interfaces, and real-time AI assistance
• Understand and explore how these paradigms reshape navigation, onboarding, search, discovery, and support — with a critical mindset that avoids superficial gimmicks
• Collaborate closely with Product, Engineering, and Data/AI teams to evolve the platform toward AI-native, future-compatible UX patterns and design systems
• Benchmark UI and UX of best-in-class competitors to feed AB testing roadmap and drive more business (increase lead rate, conversion rate, reduce contact rate, etc.)
• Promote continuous learning via qualitative and quantitative user research
• Define UX success metrics and run experimentation (e.g. A/B testing) to validate and refine design decisions
• Build and scale a robust design operating model: clear process, feedback loops, design QA, documentation
• Maintain and evolve our Design System for efficiency and consistency across teams and touchpoints
• Work in tight partnership with Engineering to ensure high-fidelity implementation and technical feasibility — especially on mobile
• Collaborate with Marketing and Brand teams to ensure a coherent omnichannel experience
• Recruit, grow, and mentor a high-performing Product Design team
• Elevate individual contributors and build a learning-driven team culture

Benefits

• Remote work possible based on location and experience
• Access our large Campus gym morning, noon and night, and play Padel whenever you like on our court reserved exclusively for Voyage Privé employees
• Live to the rhythm of Voyage Privé's various Business & Fun highlights (Company Breaks, Carnival, Annual Convention...), take part in meetups and talks, and enjoy free tickets to every Provence Rugby home match or dance to the sounds of the Dalida Institute!
• Benefit from up to 20% off our irresistible prices