Remote Head of Sales

Summary

Join us in our mission to empower small businesses and help them save time and money as a Head of Sales (Head of Member Success) at Tide, leading a high-performing sales team within Member Engagement.

Requirements

• Proven track record in leading and managing high-performing sales teams in a telesales environment
• Strong sales leadership skills with a passion for coaching and developing talent
• In-depth understanding of sales methodologies and best practices
• Excellent communication and interpersonal skills
• Strong analytical skills and ability to leverage data to drive performance
• Experience in the fintech or financial services industry is preferred
• A deep understanding of the small business market and its challenges
• Extensive experience in managing the success of multiple product areas, ensuring alignment with overall business objectives
• Demonstrated ability to consistently meet and exceed financial targets within a sales-driven environment
• Proven expertise in optimizing the performance of a large, diverse sales team, specifically in a telephone-based setting
• Strong strategic thinking with the ability to adapt to changing market conditions and product offerings

Responsibilities

• Team Leadership: Build, develop, and motivate a high-performing sales team to achieve and exceed revenue targets
• Sales Strategy: Develop and execute effective sales strategies aligned with Tide's overall business objectives
• Performance Management: Set clear performance metrics, track team performance, and implement strategies to improve conversion rates and sales productivity
• Coaching and Development: Provide ongoing coaching and training to the sales team to enhance their product knowledge and sales skills
• Customer Focus: Foster a strong customer-centric culture within the team, ensuring members receive exceptional service and support
• Data Analysis: Leverage data and analytics to identify trends, optimise sales processes, and inform decision-making
• Collaboration: Work closely with cross-functional teams (marketing, product, BI, member support) to ensure alignment and achieve shared goals
• Operations Management: Oversee the day-to-day operations of a dynamic sales team of 60+ members and sub-management, ensuring seamless execution across a diverse product portfolio
• Financial Growth: Lead initiatives focused on maximizing revenue growth, profitability, and the financial health of the sales funnels
• Team Growth: Drive recruitment, onboarding, and professional development programs to expand and strengthen the sales team, ensuring scalability and sustained success
• Product Diversity Management: Implement strategies to manage and promote a wide range of products, ensuring the sales team is well-equipped to meet varied customer needs and projected targets

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options