Head Of Solutions Consulting

Summary

Join Xero as the Head of Solutions Consulting and lead the UK team in driving deployment penetration within the existing partner base. You will develop and implement the UK solutions consulting strategy, build and grow a successful Solutions Consulting function, and mentor a high-performing team. This key leadership role requires extensive consulting experience, deep knowledge of the accounting industry, and strong leadership skills. You will collaborate with various Xero functions and represent the UK function globally. This high-impact role offers the opportunity to shape a function that directly influences Xero's growth trajectory and make a meaningful contribution to the company's success. Xero offers a comprehensive benefits package including generous paid leave, mental wellbeing support, private medical insurance, and flexible working.

Requirements

• Extensive experience in a consulting leadership role with proven ability to increase key metrics through the development of high performance teams and effective sales processes
• Expertise and deep knowledge of the accounting and bookkeeping industry
• Extensive knowledge of SaaS models, Saas metrics, and online sales models
• Previous experience in building and running consulting teams in a high growth SaaS business
• Exemplary people leadership skills and experience, particularly in coaching and driving a high performance function
• Ability to create a quick and strong rapport with internal and external stakeholders
• Ability to inject operational rigour into the consulting organisation
• Process driven and willing to take ownership
• Passion and desire to make a difference

Responsibilities

• Ownership of the UK consulting & implementation strategy, revenue target, processes and procedures
• Execute strategy to streamline implementation of Practice products allowing for fast deployment and onboarding of Xero practice tools through both Self implementation & consulting supported implementations
• Represent the UK Solutions Consulting function as part of regular contact with counterparts around the globe, to ensure alignment of global consulting strategy and execution
• Lead, coach, and mentor a high-performing team
• Develop a succession plan for the hire and development of new talent
• Explore and define a strategy for the use of Demo Automation and Intelligence solutions, to refine the current demonstration delivery
• Set clear goals and expectations, and provide ongoing performance feedback
• Foster a culture of collaboration, accountability, and success
• Drive collaboration with other Xero functions such as Product, Marketing and Education
• Stay ahead of and proactively own industry trends and the competitive landscape, keeping key stakeholders across developments and opportunities
• Provide insights and recommendations to relevant stakeholders to develop both the regional and global consulting strategy
• Build processes and tools to execute the long term strategy of the Solutions Consulting team across the region and inputting strategically at a global level

Preferred Qualifications

• Speaks articulately about the importance of Solutions Consulting within the sales team and acts as an ambassador across the organisation; fosters a sense of urgency regarding partner needs
• Tailors communication for different stakeholders in a way that inspires belief and optimism in Xero's value proposition
• Creates and maintains effective partnerships across Xero; identifies some ways to build and strengthen these relationships
• Takes risks in the pursuit of better; is curious and takes the initiative to innovate and continuously improve
• Drives other teams to support delivery of outcomes that are commercially beneficial to Solutions Consulting and Xero
• Extensive industry knowledge, contacts and networks

Benefits

• Very generous paid leave to use however you’d like (plus statutory holidays!)
• Dedicated paid leave to care for your physical and mental wellbeing
• An Employee Assistance Program to access mental health care for you and your family
• Private medical insurance
• Gym passes
• Employee resource groups
• 26 weeks of paid parental leave for primary caregivers
• An Employee Share Plan
• Beautiful offices
• Flexible working