Healthcare Account Representative, Inside Sales

Summary

Join our team at A Place for Mom as a Healthcare Account Representative (HCAR) and play a key role in connecting families with senior care solutions. As an inside business development salesperson, you will be responsible for identifying new account opportunities, growing the number of professionals within each account, and achieving monthly referral goals. You will work collaboratively with Senior Living Advisors and other teams to ensure a best-in-class experience for customers.

Requirements

• Collaborative inside sales professional who is excited by personally contributing to the growth and success of their customers and APFM
• 2+ years telephone sales/ telemarketing, business development or relationship sales is preferred
• Bachelor’s degree strongly preferred
• New business development experience required (in a healthcare setting preferred)
• Demonstrated success in a metric-driven/quota environment
• Proven ability to develop opportunities from ideation to execution
• Basic Technology Skills a must; Social Media savviness and VOIP telephony system experience a plus

Responsibilities

• Develop business partnerships and agreements in your owned accounts that result in driving the right patient referrals on a consistent basis
• Manage customer / referral pipeline on a daily basis and accurately record in our CRM to ensure up-to-date communication with all professional referral sources
• Generate 25 or more appropriate direct referrals each month, producing an outcome of 8-10 or more move-in’s per month from your direct referral pipeline
• Nurture relationships to be the “go to” thought leader and resource for senior living options locally
• Familiarize yourself with the healthcare professionals ecosystem to determine how APFM can best fit into their operations
• Achieve goals via cold-calling, managing telephonic appointments and Zoom/WebEx meetings as necessary

Benefits

• 401K plus match
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off