Healthcare Platform Product Manager

Airspace
Summary
Join Airspace, a leading tech-enabled freight forwarder, and own the Healthcare Platform Vision. Define and execute the roadmap for the core platform serving all Healthcare verticals. Deliver platform-level improvements supporting vertical-specific workflows while enabling custom configurations. Identify opportunities to improve optimization, customer, and driver experiences. Solve complex operational workflows by deeply understanding regulatory needs, routing logic, and customer relationships. Lead improvements in shipment visibility and platform performance. Collaborate with engineering, design, AI, and data science teams. Partner with sales and operations leads to ensure platform changes drive measurable customer outcomes. Build scalable and reusable systems and components extensible across new healthcare segments. Lay the foundation for future integrations with hospital systems and third-party tools. Airspace offers a competitive salary, high-quality health and dental care, unlimited PTO, 401K contributions, professional training reimbursements, and generous employee perks.
Requirements
- 3-5 years of building awesome product experiences
- Deep customer empathy and curiosity that is paired with skills to uncover real problems
- Ownership Mindset: Proven experience in defining product vision and inspiring teams to deliver impactful user experiences
- Demonstrated experience leading product initiatives across diverse functional groups
- Outstanding communication skills
- Bachelor's degree in Computer Science, Business Management or related fields required
Responsibilities
- Own the Healthcare Platform Vision
- Define and execute the roadmap for the core platform serving all Healthcare verticals including Medical Device, Health Systems & Labs, and Pharmacy
- Deliver platform-level improvements that support vertical specific workflows while enabling custom configurations
- Identify opportunities to improve optimization, customer, and driver experiences
- Solve for Complex Operational Workflows
- Deeply understand the nuances of each vertical: regulatory needs, routing logic, scheduling constraints, and customer to end-customer relationships
- Lead improvements in shipment visibility, proactive exception handling, and platform performance
- Drive Cross-Functional Alignment
- Collaborate with engineering, design, AI, and data science to deliver intelligent, scalable solutions
- Partner with sales representatives, account managers, and operations leads to ensure platform changes drive measurable customer outcomes
- Align platform enhancements with broader business goals
- Build for Scale and Reuse
- Design systems and components that can be extended across new healthcare segments as new opportunities arise
- Lay the foundation for future integrations with hospital systems, labs, and third-party tools
Preferred Qualifications
MBA is a plus
Benefits
- High-quality health and dental care plan options
- Unlimited PTO
- 401K company contribution program
- Professional training and education reimbursements
- Generous employee perks (e.g., mobile phone program, wellness reimbursement, onsite fitness center, lunches)
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