Hearing Coordinator

Summary

Join Experian as a Hearing Coordinator and contribute to a collaborative environment, solving complex problems and driving process improvements. You will prepare witnesses for hearings, manage all related administrative tasks, and ensure timely submission of employer documents. Responsibilities include registering witnesses, requesting postponements, analyzing potential appeals, and submitting appeals and briefs. The ideal candidate possesses 3+ years of experience with unemployment claims and appeals, strong time management and problem-solving skills, and the ability to work autonomously. This fully remote position offers a great compensation package, core benefits, flexible time off, and a supportive work environment.

Requirements

• 3 years or more experience with unemployment claims and appeals process
• Time management skills and ability to multitask
• Problem-solving skills and ability to work autonomously

Responsibilities

• Collaborate with fellow team members, peers and important partners; able to connect ideas across internal and external opportunities
• Challenge traditional approaches, inquisitive with a fondness for looking for new opportunities
• Optimistic about what can be; persistent; demonstrate a fierce commitment to challenging status quo
• Ensuring all employer documents are submitted for hearing
• Register witnesses for hearing with state agencies
• Request postponements when employer witnesses are unavailable
• Provide analysis of potential further appeals on unfavorable hearing decisions
• Submit appeals and briefs to Board of Review or Commission level

Benefits

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays