Hearing Instrument Specialist

Summary

Join hear.com as a Hearing Instrument Specialist and contribute to the company's growth by transforming the lives of customers. You will be part of a team focused on innovation and redefining the customer journey in the hearing care space. This role involves testing new technology to enhance customer experience, educating and training patients on hearing devices, developing strong client relationships, collaborating with the Customer Sales Team, and sharing knowledge with a network of audiologists. The company offers state-of-the-art hearing technologies and seeks passionate, driven, and compassionate individuals to join their team.

Requirements

• Licensed HIS or Audiologist with 1+ year fitting experience
• Entrepreneurial mindset and motivation to change the industry
• Great empathy, customer oriented, compassion, and enthusiastic
• Ability to Multi-task: You're organized and able to work within a team, and have strong leadership habits with the self-discipline to be autonomous
• Reliable Network Connectivity: You must be able to hardwire to your home network and your download speed must be above 100Mbps and upload speed above 20Mbps. We'll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.)

Responsibilities

• Test new technology to enhance customer experience
• Educate, demonstrate and train hear.com patients on the most effective ways to use and benefit from our devices
• Develop and maintain excellent relationships with clients
• Close interaction with the Customer Sales Team
• Collect learnings and share your knowledge with the biggest independent network of audiologists

Benefits

• Flexible and Full-Time Schedule: Company working hours 8:00 am – 5:00 pm or 9:00am - 6:00pm (In your time zone) Monday – Friday
• Competitive Compensation: Base: $61,800 + monthly bonuses (OTE $100,000 – 120,000)
• Benefits Package: Full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy ️, and paid sick time and paid company holidays
• Unique Culture: We are a close-knit team that values ownership, collaboration, and solution-oriented thinking. Our goal and performance driven environment strengthens our bonds and drives our innovation and successful growth together